Updated October 21, 2026
Where paying customers come from
Customers for visual art and design work in Croatia come from a mix of nearby, institutional and online sources. Neighbours and friends often buy small commissions or decorations. Workplaces and colleagues lead to logos, posters, exhibition graphics and internal projects. Schools, cultural centres and local galleries commission workshops, posters and prints. Small businesses in towns and tourist areas need signs, menus, product labels and seasonal decorations. Online search and social media bring clients from other parts of Croatia and abroad, and word of mouth still sends steady local referrals.
- Neighbours and community - private commissions, murals, prints.
- Workplaces and businesses - branding, posters, signage.
- Schools and cultural institutions - workshops, exhibition graphics.
- Tourist-focused businesses - seasonal and visual material.
- Online search and social media - clients elsewhere in Croatia or abroad.
- Word of mouth - repeat bookings and referrals within towns and regions.
How to set a first price and talk about money
Start with a practical, testable price rather than a guess at what you should earn. Estimate how many hours a task will take including briefing, revisions and production, then pick an hourly equivalent you accept for a first phase. For small projects you can use a single flat fee that you can explain quickly. When a client asks why your price is that amount, explain the scope - what you deliver, how many revisions, delivery format and timeline - rather than defending your worth.
- Estimate total hours and multiply by an hourly rate you will accept at first.
- For clear small jobs use a single flat fee and a short written agreement.
- Always state what is included - number of revisions, final file types, printing or delivery costs.
- Be willing to adjust the price for repeat local clients or bulk orders, but note the change in writing.
What the first ten customers usually look like
Your first ten customers are rarely high-paying long-term contracts. Expect a mix of private commissions, a handful of small businesses, one or two schools or clubs and one or two online leads. Many will be people who already know you or who saw your work locally. Projects will vary in size. Treat each as a learning opportunity to refine your process, contracts and pricing. Keep short records of time spent and what you delivered so you can adjust prices after those first clients.
What to sort out when taking money as an independent person in Croatia
Tax and contribution rules change and can depend on which legal form you choose. Instead of listing uncertain specifics here, contact the authorities below and ask the concrete questions named. They will tell you the current requirements and thresholds.
Ask the Croatian Tax Administration (Porezna uprava) whether you need to register as a sole trader, when to issue invoices, how to report income from occasional freelance jobs, what the VAT registration threshold is and how to report VAT if it applies. Ask for the forms or online portal links for registering and reporting.
Ask the Croatian Health Insurance Fund (HZZO) how freelance income affects compulsory health insurance contributions and whether you need to register separately. Ask the Croatian pension authority or equivalent about pension insurance contributions for independent work and optional pension arrangements.
If you plan to sell goods or physical prints, ask the local municipality or chamber of commerce what local business permits or trade registrations are required for selling at markets or fairs.
- Contact Porezna uprava - ask about registration, invoicing, VAT thresholds and income reporting.
- Contact HZZO - ask how freelance income affects health insurance contributions.
- Contact the relevant pension authority - ask about pension contribution rules for independent work.
- Ask your local municipality about permits for market stalls, fairs or events.
What tends to go wrong in the first months
Common early problems are underpricing, scope creep, late payments and unclear rights to the work. Underpricing happens when you forget to count revisions, printing or travel. Scope creep happens when clients keep asking for more without agreeing on extra fees. Late payments are normal enough that you should set clear payment terms - a deposit before starting and a due date for the balance. Rights and usage can cause disputes; put a simple written note about who owns the final artwork and whether the client has reproduction rights.
- Underestimate hours - track time to correct pricing quickly.
- No written agreement - use short emails to confirm scope and revisions.
- No deposit - require a deposit to secure booking.
- Unclear usage rights - state ownership and reproduction permissions in writing.
How a Websta profile fits into your plan
A Websta profile gives you a public page that looks like a simple website with services, prices, photos, a contact form and online booking. You can send that page to people who ask for examples or booking links. The platform also includes a marketplace where people nearby can find providers by service and place and can post tasks for providers to make offers on. On Websta the category for this trade is "artists and designers" and the marketplace path is /marketplace/art. Card payments from customers are paid out to your own bank account through Stripe, and you set the prices for your services.
- Use the profile as a single link to show services, prices and photos.
- List clear services and a first price or price range so potential clients can decide quickly.
- Enable online booking to reduce back-and-forth and to collect deposits where possible.
- Use the marketplace to pick up clients who are actively searching in your category and area.
Frequently asked questions
- Can I keep my day job and sell art or design work on the side?
- Yes. Many people start part-time. Check with the Croatian Tax Administration about declaring additional income and with your employer if there are any contract restrictions. Also ask HZZO about how extra income affects insurance contributions.
- How do I ask for a deposit without sounding pushy?
- Frame a deposit as a standard part of the process - it secures your time and materials. State the deposit percentage or fixed amount in your initial message and in the booking confirmation. Most clients accept this when it is presented as a normal step.
- Do I need to register as a business before taking my first paid commission?
- Rules vary by size and frequency of work. Contact the Croatian Tax Administration and ask whether occasional commissions require registration and when you must start issuing invoices or paying taxes as an independent person.
- Will online profiles bring clients from outside my town?
- Yes, online search and marketplaces can bring clients from other parts of Croatia and beyond. Expect local leads first, then as your profile and portfolio grow you may receive inquiries from farther away.
- What should I include in a short written agreement?
- State the deliverables, number of revisions, timeline, total price, deposit amount and payment terms, and who retains usage rights. A brief email that both parties confirm is enough for small jobs.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.
Related guides
- How to Earn Money as an Artist and Designer in Karlovac
- How to earn money as an artist and designer in Osijek
- How to earn money as an artist and designer in Pula
- How to Make Money as an Artist and Designer in Rijeka
- Make Money as an Artist and Designer in Šibenik
- How to Make Money as an Artist and Designer in Slavonski Brod