Updated October 21, 2026
Where customers for builders and renovators actually are in Rijeka
Rijeka is a working city with old housing stock. Most paying customers are homeowners in residential neighbourhoods who need maintenance, repairs and renovation. They find builders and renovators through word of mouth - a neighbour recommends someone, a friend knows someone, a previous customer tells the next one. That network matters.
Some customers search online. They type into Google or look at local service listings when they need a specific job done and do not have a recommendation already. A profile on Websta shows up in that online search when someone in Rijeka looks for builders and renovators in their area. People also post tasks on the Websta marketplace asking for offers from providers nearby.
Customers also come from small businesses and property management companies that need regular or occasional repair work. Schools, offices and rental properties all need maintenance. These are fewer leads than homeowners, but they can mean steady work.
Setting your first prices in a city like Rijeka
Price is what you charge and what you keep - minus tax and any business costs. You decide your own prices. In a city the size of Rijeka, pricing depends on what work you do, how skilled you are, how quickly you work and what competitors charge for the same job. Talk to other builders. Ask what they charge for painting, tiling, plumbing or carpentry. Look at what others list online.
Your first price does not have to be your permanent price. You can raise it as you get more customers, learn what work is worth, and figure out what actually pays you after costs and tax. Some builders start lower to build a client base and reputation. Others price at market rate from the start. Neither approach is wrong, but you need to charge enough to make it worthwhile.
When you quote a job, add time for travel between sites, materials, and the work itself. A two-hour job across the city is not the same as a two-hour job around the corner. Put your prices on your Websta profile so customers see them upfront and you get inquiries from people who know what you charge.
What your first ten customers usually look like
Your first customers will probably come from people you already know - friends, family, neighbours, people from a previous job. They take a chance on you, give you a first review, and send other people your way. Building that early group takes time.
After that, customers find you through online search, word of mouth from those first jobs, and people who see your profile on Websta and decide to contact you. Early customers are often understanding about learning your systems. Later customers expect you to know what you are doing. Both kinds help you earn money, but they teach you different things.
Some customers will be easy to work with and pay on time. Some will change their mind about what they want halfway through. Some will take weeks to pay. That variation is normal. Keep notes on each job - what you charged, what it actually took, whether the customer paid on time - so you know what to do differently next time.
Registering as self-employed and handling tax in Croatia
When you charge money for building and renovation work in Croatia, you need to be registered with the tax authority. The rules depend on how much you earn, what kind of business structure you choose, and whether you are doing this alongside another job or as your main income. You may need to register as a sole trader or set up another business form. You will owe tax on what you earn.
Contact the Croatian Tax Administration (Porezna uprava) or a local tax advisor to find out exactly what you need to do. The requirements change and depend on your specific situation. Do not guess. Get the right advice before you take your first payment.
When a customer pays you through Websta, the money goes to your own bank account via Stripe. You handle the tax side yourself - you need to keep track of income and expenses and report them correctly. That is your responsibility as someone working independently.
What usually goes wrong in the first months
Many new builders underestimate how long a job takes. You quote a price based on your best guess, the job runs over, and you earn less per hour than you meant to. This happens to almost everyone. Write down your actual time on each job and compare it to your quote. Adjust your future quotes based on what you learn.
Some customers do not pay on time. Some do not pay at all. You cannot force them easily. Websta payments through Stripe go directly to your bank account, which removes some of that risk - the customer pays online or the job does not happen - but you still need to be clear about payment terms upfront and chase late payments when they happen.
You may take on more work than you can handle, burn out, or miss paying your own bills because you are too busy. Start slowly. Build up gradually. A few reliable customers who call you back are better than chasing lots of one-off jobs.
You might find that certain types of work are not worth your time, or that some neighbourhoods have more customers than others. You learn this by doing. Adjust what you offer and where you focus.
How a Websta profile helps you earn money
A profile on Websta gives you a page that shows your services, prices, photos of work you have done, and a way for customers to contact you and book. It is a page you can send to anyone, link to from your social media or text messages, and one that people in Rijeka find when they search for builders and renovators online.
You set your own prices. When customers book or make a payment through the platform, the money goes to your own bank account - not to Websta. You keep what you charge, minus card processing fees that are built into the transaction. You do not pay a separate fee to use the platform.
The profile also puts you in the Websta marketplace where people nearby can post tasks and ask for offers from providers. That is another place customers find you. You get a page, online visibility, payment handling and a way to collect inquiries all in one place. But it works only if you respond to customers and do good work.
Earning money takes work and time
Becoming known as a builder and renovator in Rijeka and earning steady income from it does not happen overnight. You need to do good work, talk to people, handle your money and tax correctly, and keep at it. Some months will be busier than others. Some jobs will pay better than others. You will make mistakes and learn from them.
If you are skilled, reliable and can set prices that reflect the value of your work, you can earn money from this trade in Rijeka. But it takes time to build a customer base, reputation and systems. Start before you need the money, if you can. Be honest about what you charge. Treat customers professionally. Keep doing good work. That is how builders and renovators earn money in a city like Rijeka.
Frequently asked questions
- Where do I find customers for renovation work in Rijeka?
- Customers come from word of mouth - recommendations from friends, family and previous clients - and from online search. People also look for builders and renovators on local service platforms. A profile on Websta puts you in front of customers searching online and in the marketplace where people post tasks.
- How much should I charge for building and renovation work?
- You decide your own prices based on the type of work, your skill level, how quickly you work and what others charge for the same job. Talk to other builders and check online listings. Price high enough to make the work worthwhile after costs and tax. You can adjust your prices as you learn what work is worth.
- What do I need to do to be legal as a builder in Croatia?
- You need to register as self-employed or set up a business form with the Croatian Tax Administration. The exact requirements depend on how much you earn and your specific situation. Contact the tax authority (Porezna uprava) or a local tax advisor to find out what you need to do.
- How long does it take to earn money as a new builder in Rijeka?
- There is no set timeline. Building a customer base, getting known and earning steady income takes time - weeks to months depending on how hard you work and how much the market needs your skills. Your first customers often come from people you already know. Later customers find you through online search and word of mouth. Be patient and keep improving.
- What happens to money customers pay me on Websta?
- Payment goes directly to your own bank account through Stripe card processing. You keep what you charge, minus card fees. You do not pay Websta a separate fee. You are responsible for handling tax on that income.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.