Updated October 21, 2026
Where paying customers come from
Parents who pay a childminder in Belgium are not all found in the same place. Expect to meet customers through several channels rather than from one single source. The mix depends on your town, hours and the ages of children you accept.
Clients commonly come from nearby households and neighbours, because parents prefer short travel and someone who can cover short-notice needs. Workplaces and colleagues can provide steady leads if you offer pickups or after-work care. Schools, day-care centres and local sports clubs are places where parents meet and exchange recommendations. Online search and social media groups for parents in your municipality are used regularly. Word of mouth from a satisfied family is often the most reliable source over time.
- Neighbours and local parents
- Colleagues and workplace networks
- School and extracurricular parent groups
- Local online search and neighbourhood Facebook/WhatsApp groups
- Referrals from existing families
Setting your first price and talking about money
Set a first price by calculating your real costs first: the time you spend with children, travel and material costs, insurance, and the taxes and social contributions you will have to pay. Decide whether you charge hourly, per session, or a weekly package. Avoid guessing a number without these calculations.
When you discuss money with parents, be clear and direct. Describe exactly what is included - hours, number and age of children, travel, meals or snacks, and any extra charges for overtime. Put the rate and terms in writing before you start care. Saying you will send an invoice or receipt makes expectations concrete. If you are willing to negotiate occasional discounts or a regular-client rate, state the conditions clearly.
- Calculate costs before choosing a rate
- Decide pricing model - hourly, per session, or package
- Put rates and terms in writing
- State rules for overtime, cancellations and extras
What the first ten customers often look like
The first ten customers are usually people you already know or people very close to those connections. Expect to care for: children of neighbours, friends of family, colleagues from a workplace, parents met at a school, and clients from local online groups. Many new childminders report the early work comes from small ad-hoc jobs - babysitting evenings, a regular after-school slot for one child, or cover for school holidays.
Those first clients are important for feedback and references. Ask for short written references or permission to use their contact as a referee once they are satisfied. That early social proof helps convert local leads into steady bookings.
- Neighbours and family friends
- Parents from your workplace or school connections
- Introductory one-off bookings (evenings or weekends)
- Small regular slots for one or two children
Registering, taxes and taking payments in Belgium
Rules for independent work vary by situation and region. If you plan to accept payment as an independent person, check with these Belgian authorities to understand which steps apply to you: the Kruispuntbank van Ondernemingen / Banque-Carrefour des Entreprises (KBO/BCE) about company registration; Service Public Fédéral Finances (SPF Finances) about tax and VAT obligations; and your social insurance fund about social contributions for self-employed people. Ask each authority whether you must register, whether you need a VAT number, and how to report your income.
Also check with your municipality or regional childcare authority about any local regulations for childminders and about required safety standards. Ask insurers about public liability insurance that covers caring for children, and discuss with a bookkeeper or accountant how to issue invoices and keep records.
If you use a platform profile that accepts card payments, those card payments can be paid out to your own bank account through the platform's payment processor. On Websta, card payments are processed by Stripe and paid out to the provider's bank account. You still need to declare that income to tax and social authorities as required.
- Check KBO/BCE about registration queries
- Ask SPF Finances about tax and VAT rules
- Talk to a social insurance fund about contributions
- Confirm local childcare rules with your municipality
- Consider liability insurance and bookkeeping help
Common problems in the first months
The first months often bring administrative and communication problems rather than care problems. Common issues are unclear agreements about hours and fees, last-minute cancellations, underpricing that leaves you short of covering social charges, and delays in invoicing and bookkeeping. Expect to refine your contract and cancellation terms after a few bookings.
Operational problems include misaligned expectations about activities, allergies or medical needs not fully disclosed, and scheduling clashes. Avoid most issues by getting written instructions about routines and health matters before the first shift and by confirming bookings by message the day before.
- Unclear or verbal-only agreements
- Price or invoicing misunderstandings
- Late cancellations and scheduling conflicts
- Safety or health information not shared in advance
How a Websta profile fits into this work
A Websta profile gives you a web-style page that lists your services, photos, prices and an online booking form. It becomes a single link you can send to parents and include in local posts. A clear page reduces back-and-forth because parents can see your terms and available slots before contacting you.
When you take card payments through that profile, the payments are processed by Stripe and paid out to your own bank account. You set your own prices and keep control of availability. Use the profile as a place to show what you offer, explain your basics - hours, ages you accept and cancellation policy - and to collect bookings that feed directly into your calendar.
- One sharable page for services, prices and photos
- Online booking and calendar visibility
- Card payments processed by Stripe and paid to your bank
- You set your own prices and availability
Practical next steps
Start by listing who you already know who might need care and ask if they would try a paid session. Calculate a baseline rate that covers your time and likely taxes. Contact KBO/BCE, SPF Finances and a social insurance fund to confirm registration and reporting requirements for your exact situation. Prepare a simple written agreement for parents and a short health and emergency fact sheet to fill in before the first booking.
Create a Websta profile with clear services, availability and the price model you chose. Use it as your public page to share with parents and to accept online bookings and card payments. Build references from the first families and update your page with new photos and short facts about what you offer as you learn what works.
- List potential local clients and offer trial sessions
- Calculate a rate that covers time, costs and taxes
- Check registration and tax rules with KBO/BCE and SPF Finances
- Set written terms and a health/emergency form
- Open a Websta profile and use it to take bookings
Frequently asked questions
- Do I need to register as self-employed to work as a childminder in Belgium?
- That depends on your situation. Check with the Kruispuntbank van Ondernemingen / Banque-Carrefour des Entreprises (KBO/BCE) about registration, and ask your social insurance fund and SPF Finances whether you must register as self-employed for tax and social contributions.
- How should I accept payment from parents?
- Accept payments that you can document and report. A Websta profile can accept card payments processed by Stripe and paid out to your bank account. Keep records and issue invoices or receipts as required for tax reporting.
- What should I include in a written agreement with parents?
- Include hours, hourly or session rate, who pays for meals or travel, policies for overtime and cancellations, and emergency contact and health information. Written terms reduce misunderstandings.
- How do I set a fair first price without undercharging?
- Work out your costs first - time, travel, materials, insurance and the tax/social contributions you will need to pay. Then set a rate that covers those costs and gives you the time compensation you expect.
- Will a Websta profile get me clients right away?
- A profile gives you a professional page to share and makes online finding and booking easier, but building clients usually takes time and active outreach in your local networks and parent groups.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.