Updated October 21, 2026
Where paying customers come from
Most people who hire a childminder come from a mix of local contacts and practical searches. Neighbours and parents of children at the same school or playgroup are common first leads because trust grows from proximity and recommendation. Workplaces and colleagues can provide referrals when parents need occasional cover or regular hours around shifts. Local online groups and social media pages for parents often generate leads quickly if you introduce yourself clearly. Word of mouth matters: one reliable family who likes your way of working will tell others.
Online search plays a growing role. Parents often search by service and location; being findable on search and marketplaces helps because many people will start there before asking friends. Local noticeboards at community centres, schools and shops still bring enquiries in towns and villages. Expect to combine several routes rather than rely on a single source.
Setting your first price and talking about money
Setting a starting rate is part market research and part personal decision. Look at other local childminders to understand the local range, and be honest about your experience, qualifications and the hours you offer. Decide whether you will charge by the hour, by session or by week, and whether you will charge extra for late pick-up, holiday cover or additional children.
When you talk money with a parent, be direct and practical. Explain what is included - meals, activities, collection from school - and what is extra. Put the agreed rate and payment terms in writing before you start: when payment is due, preferred methods and your cancellation or no-show policy. If you want deposits for first bookings or for holiday weeks, say so up front and include amounts in the written agreement.
- Compare local providers to judge the market
- Decide hourly, session or weekly charging
- Write down the rate, payment timing and cancellation terms
- Be clear about extras and discounts for siblings or regular hours
What the first ten customers usually look like
The first handful of bookings often come from people you already know: neighbours, friends, partners of colleagues and parents from your child’s nursery or school. Early work may be babysitting, after-school care, short-term holiday cover or emergency shifts. Some of those first families will give occasional one-off work; a few may become regulars.
Expect a mix of short and medium bookings rather than full-time placements at the start. Many early clients book trial sessions or single days to see how you and the child get on. Use these sessions to show reliability, punctuality and clear communication so those early families will recommend you to others.
What to sort out when taking money as an independent person
Register as self-employed with HM Revenue & Customs (HMRC) so you can report your income and pay the correct tax. Ask HMRC what records to keep, how to make Self Assessment returns and when payments on account apply.
Check with Ofsted or your local authority about registration and any regulated-childcare requirements. Ask whether your proposed working pattern requires registration, what checks are required and what counts as regulated childcare in your situation. Get a Disclosure and Barring Service (DBS) check if you will be working with children; local authorities or Ofsted will say which level of check they expect.
Take out appropriate insurance. Public liability insurance is commonly recommended for people caring for other people’s children. If you plan to employ someone else, check employer obligations and whether you need employer's liability insurance. Keep written agreements with families that cover contact details, emergency information, consent for outings and records of allergies or medicines.
- Register as self-employed with HMRC and ask about record-keeping
- Check registration and safeguarding requirements with Ofsted or your local authority
- Get a DBS check if required and appropriate insurance
What tends to go wrong in the first months
Common early problems are missed or late payments, parents misunderstanding hours or what is included, and scheduling conflicts. These often happen because terms were not agreed in writing at the start. No-shows and last-minute cancellations disrupt income and planning - a clear cancellation policy helps.
Other issues include underpricing yourself so early demand is hard to manage, or overcommitting and burning out when combining childminding with other work. Safeguarding oversights happen when you do not keep records of emergency contacts, allergies or medicine consent. Regular reviews of your day-to-day practices will catch small problems before they become bigger ones.
- Agree terms in writing to avoid payment and schedule disputes
- Keep simple records of health, consent and incidents
- Set boundaries on hours to avoid overcommitment
How a Websta profile fits into finding work and taking payments
A Websta profile gives you a single page you can send to families that presents services, prices, photos, a contact form and online booking. That page acts like a simple website and can be found by people searching the Websta marketplace for childminding by service and place. The marketplace also lets people nearby post tasks so providers can make offers.
When you take card payments through Websta, the money is paid out to your own bank account through Stripe. You set your own prices and control the services you list. A clear profile with up-to-date availability, a short description of what you offer and a straightforward booking flow reduces back-and-forth and makes it easier for potential clients to decide whether to contact you.
- Use the profile as your shareable agreement point for services and prices
- Online booking reduces scheduling errors
- Card payments are routed to your bank account through Stripe
Practical next steps
Start by deciding the hours you can commit and the services you will offer. Draft a short terms sheet for families stating your rate, payment method, cancellation policy and emergency procedures. Check HMRC for tax registration, ask Ofsted or your local authority about registration and safeguarding checks, and arrange a DBS check if needed.
Create a simple Websta profile with clear services, availability and photos, and use it on leaflets, social media posts and local groups. Offer a trial session or short booking to build references and ask satisfied families for introductions. Keep written records of every booking and payment, and review your prices and policies after the first few months.
Frequently asked questions
- Do I have to register with Ofsted to be a childminder?
- Registration requirements vary by what you will offer and how many hours. Check with Ofsted or your local authority and ask whether your proposed pattern of work counts as regulated childcare and what checks and registrations are required.
- How should I accept payments from parents?
- Agree payment methods with families in writing. Options include bank transfer, cash and card payments through platforms such as Websta, which uses Stripe to pay out to your own bank account. Be clear about when payment is due and your cancellation policy.
- Can I run childminding alongside another job?
- Yes. Many people start childminding part time. Be realistic about hours, set clear boundaries and keep records to make self-employment reporting to HMRC manageable. Avoid taking more work than you can reliably cover.
- What checks should I get before I start?
- Ask Ofsted or your local authority what checks you must have. A Disclosure and Barring Service (DBS) check is commonly needed for people working with children. You should also consider public liability insurance and keep records of emergency contacts and medical information for each child.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.
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