Updated October 21, 2026
Where customers in Athens look for cleaners
Customers in Athens find cleaners in several ways. Online search is now the first place many people look. When someone in Kolonaki, Glyfada, or Psyrri needs a cleaner, they type into Google or look at services platforms. Websta's marketplace for cleaning in Athens works the same way - customers nearby post a task or browse profiles and contact providers directly.
Word of mouth still brings work. One satisfied customer in your neighbourhood tells friends, family, and colleagues. This is especially true in residential areas where people live for years and talk to their neighbours.
Offices, schools, and apartment buildings hire cleaners through direct contact. You can walk into a building's management office or call them with your rates. Hotels and small businesses sometimes need regular cleaning, though they often prefer someone with a track record.
Social media and neighbourhood groups on platforms like Viber or Facebook are also places Athens residents post cleaning requests. These are worth monitoring and joining if you want to catch work in your area.
Setting your first price in Athens
Pricing depends on the type of work. Regular house cleaning is charged per hour or per job. In Athens, hourly rates for cleaners range widely depending on experience, the neighbourhood, and what the work involves. A new cleaner should research what others charge by looking at local ads, asking other cleaners, and checking what customers expect to pay.
Start by listing one or two service types with clear prices. For example: hourly cleaning, end-of-tenancy deep clean, or regular weekly service. Be specific about what is included - the time spent, what areas are covered, what products or equipment you bring. Customers in Athens are practical and want to know exactly what they are paying for.
You can adjust prices after your first ten jobs. Do not undercut everyone just to win work. Low prices often attract customers who haggle more or who have high expectations. Transparent pricing - written down and explained - builds trust faster.
Your first ten customers usually look like this
The first customers are often people who know someone who knows you, or they found your profile through an online search and liked your prices or your response time. They tend to be busy professionals, families with children, or older people who need help with heavy cleaning.
Some may be landlords who need a unit cleaned between tenants. Others may be working parents who want weekly help. A few may be trying you out for the first time because another cleaner did not show up or disappointed them.
Not all first customers become regular ones. Some will hire you once and move on. Others will become reliable monthly or weekly work. Treat every job the same - be punctual, do the work well, and communicate clearly - and some will ask you back or recommend you to others.
Taxes and independent work in Greece
As an independent cleaner in Athens, you are self-employed. This means you must register with the tax authorities and follow the rules for freelancers and sole traders in Greece. The exact obligations depend on your income level and whether you are registered as a sole trader or operating under a different status.
Contact the Greek tax office (Agensia Eforia) or a local accountant to find out the current requirements for your income level and registration type. Keep records of your income and expenses. When customers pay you through Websta using Stripe, those payments go into your own bank account and are tracked - this is clearer for tax purposes than cash payments.
Value-added tax (VAT) may apply if your income crosses a certain threshold. Again, your accountant or the tax office can advise. Many cleaners also carry public liability insurance in case someone is injured in a customer's home - this is worth checking with an insurance broker.
What often goes wrong in the first months
Customers sometimes cancel or reschedule at the last minute. Build in buffer time between jobs and do not rely on every booking until it is confirmed.
You may underprice jobs and realize only after you have finished that you have earned less per hour than you expected. Keep notes on how long each type of job takes, and adjust your rates or scope.
Some customers will ask for 'just a bit more' work at no extra charge. Agree on what the job includes before you start, and politely decline extra tasks that were not discussed.
Finding regular customers takes longer than one big job. One-off deep cleans are easier to book than weekly work. Persistence and good reviews (ask customers to recommend you) help build a steady schedule.
Cash payments disappear and leave no record - they also complicate your taxes. Using Websta or asking customers to pay via bank transfer or card creates a clear record and protects you both.
How a Websta profile helps you earn
A Websta profile is a dedicated page that shows your services, prices, photos, and availability. Customers in Athens who search for cleaners can find you, see what you offer, and book online without you having to exchange messages first. You control your pricing and what you list.
When customers pay through Websta using Stripe, the money goes directly to your own bank account. You see the payment clearly and have a record for your taxes. There is no middleman taking a cut or holding your money.
The profile also works as a business card. You can send the link to anyone - a landlord, a building manager, someone who asked about your work. It looks professional and answers most questions before they call you.
Websta's marketplace for cleaning in Athens also shows your profile to nearby customers who are actively looking for help. The more detailed your profile - photos of your work, a clear description of what you do - the more likely someone will choose you.
Starting is work, earning takes time
Earning money as a cleaner in Athens is realistic, but it does not happen overnight. Your first month may bring only two or three jobs while you build a reputation and get found online. By month three or four, if you do good work and customers can easily book and pay you, the work may become more regular.
The best approach is to start while working another job, if you can. This takes pressure off and lets you build your schedule gradually. Once you have steady work - perhaps ten to fifteen hours a week or more - you can decide whether to do it full-time.
Be patient with the first ten customers. Do each job well, ask them to recommend you, respond to inquiries quickly, and keep your profile updated. Word of mouth and online search will gradually bring more work.
Frequently asked questions
- Do I need a business license to clean houses in Athens?
- You must register as self-employed with the Greek tax authorities. Contact the Agensia Eforia or a local accountant to find out the registration type and requirements for your income level. The rules depend on how much you earn and where you operate.
- How much can I earn as a cleaner in Athens?
- Earnings depend on how many hours you work, what you charge per hour or per job, and how many customers you have. There is no set amount - it takes work and time to build a steady schedule. Some cleaners earn money alongside another job; others work full-time. Your rates, availability, and how well you market yourself make the difference.
- How do I find my first customers in Athens?
- Ask friends and family to recommend you. Post your services on neighborhood Facebook groups and Viber chats. Create a profile on Websta where customers searching for cleaners in Athens can find you. Call or visit building management offices and small businesses. Offer a fair first price and do the work well - satisfied customers will recommend you to others.
- Should I accept cash payments from customers?
- Cash payments leave no record and complicate your taxes. Using card payments through Websta, bank transfers, or other electronic methods creates a clear record that protects both you and the customer. This also makes it easier to keep accurate records for the tax office.
- What if a customer does not pay or cancels last minute?
- Payments through Websta and Stripe go to your bank account, so they are handled automatically. For other arrangements, agree on payment terms and timing before the job starts - for example, pay on the day or within a week. For cancellations, set a policy about how much notice you need. Building a routine with regular customers reduces cancellations.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.