Updated October 21, 2026
Where paying customers come from
Most paying jobs for gardeners start very locally. Neighbours and people in your apartment block or street hire someone they trust to do recurring mowing, pruning or seasonal clean-ups. Private homes are a large share of demand outside city centres.
Other sources are small businesses and institutions around you - local shops, cafés, guesthouses, kindergartens, schools and religious buildings need grounds maintenance. Offices sometimes pay for a monthly visit if there is a green area, and holiday properties need gardening work between lets.
Online search and marketplaces are increasingly used. People look for gardeners by service and place. Word of mouth remains important in Croatia; a good small job often turns into a repeat client or multiple referrals.
- - Neighbours and local residents
- - Small businesses, cafés and guesthouses
- - Schools, kindergartens and churches
- - Holiday rental owners and property managers
- - Online search, local listings and task marketplaces
How to set a first price and talk about money
Start with a clear, simple approach: estimate the time, materials and travel, add a margin for wear and uncertain access. For recurring work you can offer a lower per-visit rate and require a minimum term, for one-off jobs quote a total price for the whole job.
When you give a verbal quote on the phone, follow up with a short message that repeats the scope and the price. That reduces misunderstandings. Be explicit about what is included - for example, how many bags of green waste, whether hedge clippings are removed, and whether small plants will be planted.
When a client asks to compare prices, explain differences in tools, experience and included tasks rather than promising results you cannot guarantee. If a job changes on the day, say you will send a revised price before continuing.
- - Estimate time, materials and travel separately
- - Put scope and price in writing after a verbal quote
- - Offer recurring discounts with a minimum commitment
- - Agree on change-of-scope pricing before extra work
What the first ten customers usually look like
The first ten customers for most new gardeners are a mixed, local group: family and friends, neighbours who saw your work, one or two clients from a local message board, and possibly a small business or two. Expect many one-off jobs at first that turn into repeat visits when you do the work well and are reliable.
You will likely do a lot of small jobs at the start - lawn cutting, hedge trimming, leaf clearing, garden waste removal and seasonal planting. Keep records of each client, the agreed price and any follow-up needs; that makes it easier to turn one-off clients into regulars.
- - Family and friends
- - Immediate neighbours and residents in your area
- - Local Facebook groups or noticeboards
- - A small business or holiday rental owner
What to sort out when taking money as an independent person in Croatia
Before you accept payments, check rules that affect tax, health and social contributions and invoicing. For authoritative answers ask the Croatian Tax Administration - Porezna uprava - about how to declare income, whether you need to register for VAT and how to issue invoices or receipts. Ask the Croatian Institute for Health Insurance - HZZO - whether you must register for health contributions as a self-employed person.
If you work informally at first, keep careful records of income and expenses so you can explain them later. For questions about choosing a business form or registering as a craftsman, check with your municipal business office or ask Porezna uprava what registration choices are available and what reporting each requires.
When accepting card payments online, make sure the payout goes to your own bank account and that you keep checkout records for tax purposes. On Websta card payments are paid out to the provider's own bank account through Stripe, and the provider sets the prices.
- - Ask Porezna uprava how to report income, VAT thresholds and invoicing
- - Ask HZZO about health contribution rules for the self-employed
- - Check your municipal office about any local permits or waste rules
- - Keep clear records of every job, payment and expense
What tends to go wrong in the first months
Common problems are underestimating time and travel, accepting scope creep without updating the price, late or missed payments, and poor scheduling that causes double bookings. These are fixable with clear quotes, simple contracts or messages, and a cancellation policy.
Another frequent issue is unreliable equipment or not having the right tools for the job. Invest in basic reliable tools first and rent specialized equipment when needed. Finally, poor communication about arrival times and what the client can expect causes complaints; confirm timing the day before and follow up after the job.
- - Underquoted jobs and scope creep
- - Late payments and no written agreement
- - Scheduling conflicts between clients
- - Inadequate tools for the job
How a Websta profile fits into freelancing work
A Websta profile gives you a simple public page you can send to prospects and that can be found by people searching in Croatia. The profile includes services, prices, photos, a contact form and online booking. Websta’s marketplace lists providers by service and place; the marketplace category for gardeners is gardeners and the matrix path is /marketplace/garden, country: Croatia, countryCode: HR.
Use the profile as your single, consistent page for scope and prices so you do not have to repeat details every time someone asks. Online booking can reduce missed messages, and having card payments routed to your own bank account through Stripe makes collection straightforward. You still need to keep your own records for taxes and contributions.
- - Send the same profile link to every prospect
- - Keep services and prices updated on the page
- - Use photos that show recent, real work
- - Use online booking to save time on scheduling
Quick checklist to get started
A short starter checklist keeps the first weeks manageable. Start in your immediate neighbourhood, offer a clear written quote, confirm appointments by message, keep receipts and photos, and ask each happy client for a referral. Check the authorities listed above for legal and tax steps so you can scale without surprises.
- - Offer work to neighbours and local shops first
- - Give written quotes and confirm scope before starting
- - Keep organised records of jobs and payments
- - Check Porezna uprava and HZZO about registration and contributions
- - Create or update your Websta profile and share the link
Frequently asked questions
- Can I do gardening work informally while keeping my job?
- Yes, many people start that way. Keep careful records of income and expenses, and ask Porezna uprava what you must declare to avoid problems later. Check HZZO if your situation affects health contributions.
- Should I ask for payment upfront for a first job?
- For one-off larger or time-consuming jobs it is reasonable to ask for a deposit or part payment upfront. For small recurring visits most gardeners invoice after the visit. Be clear about your policy before you begin.
- How do I turn one-off clients into regulars?
- Be reliable, show up on time, do consistent work and follow up with a short message after the job. Offer a simple recurring plan or a small discount for regular visits and ask satisfied clients for referrals.
- How does Websta handle payments and bookings?
- A Websta profile can list services, prices, photos, a contact form and online booking. Card payments from customers are paid out to the provider's own bank account through Stripe. Use the profile as a public page to send to clients and to be found by people searching.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.