Updated October 21, 2026
Where paying customers for hairdressing come from in Sofia
People in Sofia who need haircuts, colour work, styling or other hair services live and work all over the city. They find hairdressers through several routes. Word of mouth - recommendations from friends, family and work colleagues - remains the strongest way new customers hear about you. If you do good work, people tell others. Online search is now the second main way: people search for hairdressers near where they live or work, or near a specific location they plan to be. Social media and messaging apps play a role too, especially for younger clients. Workplace word of mouth matters: colleagues in offices, schools, hospitals and shops in Sofia talk and recommend. Walk-ins - people who see you working or see a sign - still happen but are less reliable than the other channels.
Setting your first price in Sofia
Pricing hairdressing work in Sofia means looking at what other hairdressers in the city charge for similar work, then deciding where you sit in that range. You can visit salons or search online to see what a basic cut, colour service or other services cost. Your price depends on your skill level, the time each service takes, the products you use, and where you work - home, rented chair space, or mobile. A lower price attracts price-conscious customers and helps you build a client base quickly, but you earn less per service. A higher price attracts fewer customers but means more earnings per booking. Most independent hairdressers in Sofia start somewhere in the middle-to-lower range, then adjust once they see how many bookings come in. You can always raise prices later as demand grows. Set a price you can name confidently when someone asks, and stick to it - changing constantly looks unprofessional.
When you talk about money with potential customers, be direct and clear. Quote the price for the service they want before they book. If a customer questions your price, explain what it includes: your time, skill, products, and any materials. Never apologise for charging a fair rate for your work.
Your first ten customers usually look like this
The first customers you attract are often friends, family, and people who already know and trust you. They may book because they want to support you starting out, or simply because they know where to find you. After these, you get people who search online for a hairdresser near them and find your name, or who hear about you by word of mouth from someone else. Your early customers are rarely all perfect fits - some may be demanding, some may expect discounts, some may cancel or not show up. This is normal. A small number of those first customers will become regulars who come back and recommend you, and those are the ones who matter most. Expect to work out what works and what does not in your first few months of taking real bookings.
People in Sofia generally expect to book ahead rather than walk in, unless you work in a salon. They use messaging apps, phone calls, or online booking forms to reserve a time. They expect you to confirm the booking and be ready at the time agreed.
How to handle money and taxes as an independent hairdresser in Bulgaria
In Bulgaria, if you earn money for work, you must register with the tax authorities. The specific rules for hairdressers and independent service providers change, so check the current requirements with the National Revenue Agency (Natsionalna agentsia za prihodite, or NAP) or a local accountant who knows the rules for 2026. Generally, you may need to register as a sole trader or self-employed person, keep records of your income, and pay taxes. Some people work as self-employed, others as a sole proprietor - the rules differ and affect what you pay and what you report.
For taking payments from customers, using a payment processor like Stripe (which Websta uses) means money comes into your own bank account. You see exactly what you earned each day. Keep records of these payments for tax purposes. Cash payments should also be recorded the same way - do not treat cash as if it does not count. Ask your accountant or NAP about what records you must keep and for how long.
- Contact the National Revenue Agency (NAP) to ask what registration you need
- Keep clear records of all income - from cards and cash
- Speak to an accountant familiar with self-employed hairdressers in Sofia
- Know your tax obligations before you start taking regular bookings
What tends to go wrong in the first months
Most new hairdressers in Sofia underestimate how long work takes and overbook themselves. A colour and cut takes longer than you think, and clients often arrive late or stay longer than planned. You get tired, quality drops, and you feel resentful. Start with fewer bookings per day than you think you can handle.
New hairdressers also struggle with no-shows and last-minute cancellations. A customer books a time, then does not turn up or cancels the day before. You lose that income and that time slot. A booking system that sends reminders helps, and a clear cancellation policy (written where customers see it) sets expectations.
Pricing too low is another common trap. You think a lower price will bring more customers, but you end up working hard for very little money, and raising prices later annoys loyal customers. Charge what your work is worth from the start.
Finally, many independent hairdressers in their first months do no follow-up. A customer comes once and never books again because they had no reminder, no message, no reason to think of you. A simple message after their first visit - 'It was nice working with you, book your next appointment here' - costs nothing and works.
How a Websta profile helps you earn in Sofia
A profile on Websta gives you a page that acts like a small website. It shows your services, the price you set for each one, photos of your work, and a contact form. Most importantly, it has online booking - customers in Sofia can see your free times, pick one, and book a slot with you in a few taps. You control the times you offer and the prices you charge.
Websta lists hairdressers in Sofia by location and service in its marketplace. When someone in Sofia searches for a hairdresser - on Websta or through a search engine - your profile can show up. This is how online search brings you customers: they find you, see your work, check your prices, and book. You send your Websta link to anyone who asks where to book you - friends, word-of-mouth customers, people who see your work. It is a page you can send in a message instead of trying to explain over the phone.
Payments come through Stripe to your own bank account. You are not waiting for an intermediary to pay you. Money lands in your account and you see it. This makes it easy to track your income for tax purposes too.
Getting started: what comes next
You do not need much to start. You need a space to work - this could be your home, a rented chair in a salon, a mobile setup going to clients, or a small rented studio. You need basic tools and products. You need to know what you will charge. You need to decide how to take bookings and payments - this is where a Websta profile fits in. And you need to start telling people you are available.
Earning real money as a hairdresser in Sofia takes time, work, and patience. Your first month will be quiet. Your second and third months will be quieter than you want. By month six or so, if you have done the work - good haircuts, word of mouth, reminders, online presence - you will have regular customers. By month twelve, if you have kept at it, you will have enough work to decide if this is a side income or something you want to grow further. There is no shortcut to this. But if you are good at hairdressing and you set it up properly, there are plenty of people in Sofia who will pay you for it.
Frequently asked questions
- Do I need a special license to work as a hairdresser in Sofia?
- Bulgaria has specific rules for hairdressers, and these can change. You should contact the National Revenue Agency or a local business advisor to confirm what you need - this may include a hairdressing qualification, registration as self-employed, and possibly other steps depending on how and where you work.
- How much can I make as a hairdresser in Sofia working part-time?
- This depends on how many customers you book each week, what you charge per service, and how many weeks you work. We do not quote earnings amounts because it varies widely. What matters is that you can set your own prices, you keep all the money customers pay you, and you control your schedule.
- How do I find customers if I am starting from zero?
- Start by telling everyone you know - friends, family, work colleagues, neighbours. Ask them to tell others. Post your Websta profile link anywhere relevant - messaging apps, social media if you use it, or give it to people by word of mouth. Be patient: word of mouth takes time to build, but it is the strongest way. Online search helps too once you have a profile up.
- What if a customer does not show up for a booking?
- This happens. A clear cancellation policy - for example, 24 hours notice for a free cancellation, or a fee if they cancel late - helps reduce no-shows. Sending a reminder the day before also helps. Some hairdressers ask for a small deposit when booking online to discourage cancellations.
- Can I use Websta if I work from home?
- Yes. Websta works for hairdressers based anywhere - home, a rented chair in a salon, a studio, or mobile work. Your profile shows your address and your services, and customers can book online and pay through your profile to your bank account.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.