Updated October 21, 2026
Where customers for IT and web work actually come from in Mons
People and businesses in Mons who need IT help or web work find specialists in several ways. Some search online when they have a problem or project - they type something like 'web designer Mons' or 'IT support near me' into Google or similar search engines. Others ask around in their network - word of mouth is common in a city this size, and one satisfied customer can lead to another.
Small businesses, shops, restaurants, and offices across Mons all need web work at some point: building or updating a website, fixing a computer problem, moving to new software, setting up email, or security advice. Schools, nonprofits, and other organisations also need technical help. Some customers will find you through a business directory or marketplace. The reality in Mons is that you will probably not have a steady stream of inquiries at first - you need to be visible, responsive, and good at what you do.
Word of mouth works better in a smaller city. If you deliver well for your first few customers, they talk. A professional profile on a platform like Websta where people can see your services, prices, and book you online also makes it easier for someone who finds you through search to take the next step.
How to set your first prices in a city like Mons
Pricing is one of the hardest questions when you start. There is no single 'right' price for IT and web work - it depends on what you do, how fast you work, what you have done before, and what your customers can afford. In Mons, a smaller city, customers often have smaller budgets than in Brussels or other large centres. This does not mean you should undercharge; it means you should be honest about what you can deliver for the money.
Look at what others in Belgium charge for similar work. Ask yourself how much time a job takes you, what your costs are (software, equipment, internet), and what you need to earn to live. When you are starting out, some people choose lower rates to get their first customers and build reviews. Others price based on the value they deliver, not the hours they spend. Both approaches can work.
Talk about money clearly with customers before you start. Describe what you will do, how long it might take, and what it will cost. Put your prices on your Websta profile so people know what to expect. You can always adjust your prices later as you learn what works.
What your first ten customers will likely look like
Your first customers usually come from your own network - people you already know who need help and trust you enough to pay you for it. Friends, family, people from your neighbourhood or school, colleagues from a previous job. These first customers are often more forgiving about small mistakes and more likely to recommend you because they already know you.
After that, you might get inquiries from small business owners who found you through search, a directory, or a referral. A shop owner whose website is broken. Someone setting up a new business who needs basic IT. A student or freelancer who needs help with their own tech setup. These early customers teach you what to expect: how long things actually take, what questions to ask, how to handle problems.
Most will pay you through the methods you offer. On Websta, customers can pay by card, and the money goes to your own bank account through Stripe. This means you do not have to chase people for invoices - the payment is handled at the time of booking or on completion.
What to sort out about being independent in Belgium
If you want to earn money for IT and web work in Belgium, you need to be registered as an independent person or self-employed. This is not optional. In Belgium, you register with the appropriate authority in your region - in Wallonia, this involves the craft register and social security registration. The exact steps and costs change, so check with the Walloon chamber of trades or your local business office for the current requirements.
You will need to pay social contributions as an independent person and report your income for tax. The amounts depend on what you earn. You will also need to keep records of your work and payments. If you are earning alongside a job, check your employment contract to see if there are any restrictions on outside work.
Having a bank account where you receive payments makes accounting clearer. When you use Websta or similar platforms, payments come through your account, so there is a clear record of what you earned and when.
What tends to go wrong in the first months
Most new IT and web specialists in Mons find that customers come more slowly than they hoped. You might get your first customer within weeks or months. You might not. This is normal and frustrating, but it is not a sign you should stop. Building a reputation and getting found takes time.
Another common problem is underestimating how long work takes. You say a job will take five hours and it takes eight. You do not charge extra, so you lose money on your time. This happens to many people starting out. Over time, you get faster and better at estimating.
Some new providers struggle with difficult customers - people who keep adding tasks without paying more, who are unclear about what they want, or who do not pay on time. Setting clear terms upfront, getting agreement in writing, and using a platform with payment at booking or completion helps avoid this.
You might also find that you are working many hours to bring in modest money at first. This is why many people start this work alongside a job. As you get better, faster, and more known, the hours-to-money ratio improves, but it takes patience and persistence.
How a Websta profile helps you get booked
A Websta profile is a page that works like a small website for your IT and web work. You list your services and the prices you charge. People in Mons and nearby can find you through the marketplace when they search for IT and web specialists. You can show photos of your work and a description of what you do.
When someone finds you and wants to book, they can fill in a form or use the online booking system. You get their details, confirm the work, and agree on payment. When the job is done or the booking is confirmed, payment happens through Stripe to your own bank account. You handle the money directly - it does not stay with Websta.
Having a clear profile with your services, prices, and booking available makes it much easier for someone who finds you through search or word of mouth to take the next step and actually hire you. You can also send the link to anyone you know. It saves you time on back-and-forth messages about what you do and how much it costs.
Getting started and moving forward
Start by registering as independent, setting up a bank account, and being clear about what services you actually offer and at what price. Do not try to be everything to everyone. Decide if you do web design, web development, IT support, computer repair, or something else, and be honest about your level.
Get your first customers however you can - your network, word of mouth, or a profile on Websta or similar platforms. Deliver well, stay professional, and ask happy customers to recommend you. Learn from every project what worked and what did not.
Earning money as an IT and web specialist in Mons is possible, but it requires real work, patience, and willingness to learn. You will not get rich quickly, but over time, if you are reliable and good at what you do, you can build a steady income.
Frequently asked questions
- How long before I make real money as an IT and web specialist in Mons?
- There is no fixed timeline. Some people get their first paid project within weeks; others take months. It depends on how actively you look for customers, how known you are in your network, and how visible you make yourself through search and directories. Expect to put in work before income becomes regular.
- What do I need to register as independent in Belgium?
- You need to register with the relevant authorities in Wallonia - this includes the craft register and social security. Requirements and costs change regularly, so check with the Walloon chamber of trades or your local business office for current information and steps.
- Can I do IT and web work alongside a job?
- Yes, many people start this way. Check your employment contract first to see if there are any restrictions on outside work. You will still need to register as independent and handle taxes and social contributions for the money you earn.
- How do I set prices if I am not sure what to charge?
- Research what others charge in Belgium for similar work. Think about how long a job takes you, your costs, and what you need to earn. Start somewhere reasonable, be clear with customers before you start, and adjust as you learn what works. You can change your prices anytime.
- How does payment work on Websta?
- Customers pay by card when they book or complete work. The money goes through Stripe to your own bank account. You receive the payment directly - you do not work through Websta as a middleman taking a cut.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.
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