How to earn money as a massage therapist in Shumen

If you are good at massage therapy work and want to earn money from it in Shumen - whether full-time, part-time alongside another job, or building up over time - you need to know where paying customers actually are in your city, what prices work, how to handle money and taxes as an independent person, and how to show your work to people who are looking. This article covers the practical steps.

Updated October 21, 2026

Where customers for massage work in Shumen come from

Paying customers for massage therapy in Shumen are scattered across the city and do not concentrate in one neighbourhood. They come from several directions at once.

Some look for massage because of work - desk jobs, physical labour, or repetitive strain. Others search online when they have neck pain, back pain, or tension. Word of mouth matters: one satisfied customer who mentions your name to a friend or colleague can bring repeat work. People also ask for recommendations in local groups online.

Smaller cities like Shumen do not have as many customers searching actively on the internet as Sofia or Plovdiv do, so building trust through personal recommendation and a visible online presence takes longer. Customers here are also more likely to ask questions before booking - about your experience, where you work, and what the session costs.

A Websta profile page gives you a place to be found when someone searches 'massage therapist near me' or 'massage Shumen', and it lets you show your prices and take bookings online instead of only by phone or word of mouth.

Setting your first prices in Shumen

Pricing massage therapy in a city of Shumen's size is not about copying someone else's numbers - it is about what you think your work is worth, what customers in your area can afford, and what rate makes sense for your time and travel.

Start by thinking about your costs: how much of your earnings will go to rent if you work from a studio space, travel time to visit clients, any materials, and your own living expenses. If you are starting part-time alongside another job, your first prices can be lower than if you were doing this full-time, because you have less pressure to fill every hour.

Talk to other service providers in Shumen - not just massage therapists, but people doing physical work or skilled services - about what they charge and what customers expect to pay. Local Facebook groups and WhatsApp networks of tradespeople often have this conversation. You can also ask potential customers directly: 'What does massage cost in Shumen according to what you have seen or heard?' Their answers will tell you the range that people in your city accept.

When you list prices on a Websta profile, customers can see them before they contact you. This filters out people who cannot afford your rate and saves you time explaining. You set the price yourself - Websta does not set it for you - and you can change it later as you get more experience and book more work.

Taxes and payments when working as an independent massage therapist in Bulgaria

Working as an independent massage therapist in Bulgaria means you need to register yourself with the relevant authorities and handle tax obligations. The exact requirements depend on whether you work as a sole trader, register for VAT, and what your annual income is.

Start by checking with the tax office (Direkcija na Danachnata Služba) in Shumen about the registration and reporting rules for massage therapy work. You will also want to speak with a local accountant or tax advisor who knows Shumen small businesses - they can tell you which registration form you need, what tax rate applies, and what documents to keep.

When customers pay you through a Websta profile, the payment goes to your own bank account through Stripe, the payment processor. This means there is a clear record of money coming in, which helps you report income correctly and honestly to the tax office. You set your own prices, and you receive the money - Websta does not take a cut of payments.

Keep copies of receipts, booking records, and proof of payment. This paperwork matters if the tax office asks questions, and it helps you track your own income so you know what you actually earned each month.

What your first ten customers usually look like

Your first customers will probably come through word of mouth or because someone found you online. They may not be the ideal customers you imagined - they might want an appointment at an awkward time, ask for a discount, or have pain that is harder to treat than you expected.

Many first customers in Shumen are people who have been meaning to try massage for a while and finally decided. They are often curious about your experience and want reassurance. Some will be repeat customers; others will try once and disappear. This is normal.

A small number of customers will be regular - people who come back every week or every two weeks because massage helps them. These are the customers who make the work more predictable. Building these takes time. In a city of Shumen's size, a full list of regular clients takes months or more than a year to build.

What tends to go wrong in the first months

Expecting to fill your calendar quickly is the biggest mistake. In Shumen, word of mouth takes time, and you will probably not get booked every day for the first weeks or months. Budget your money accordingly if you need this to replace another income.

Not talking about money clearly causes problems. If you agree to a price but never confirm it in writing or let the customer know before they arrive, they may be shocked or unhappy. On a Websta profile, prices are written down, so the customer knows before they book.

Taking cash payments without records leaves you unable to prove your income later, and it makes tax reporting harder. Using a payment method that creates a record - like bank transfer or card payment through Websta - protects you.

Saying yes to every request - very short notice bookings, prices lower than you quoted, working at odd hours when you are tired - wears you out fast. After the first month, you will know which types of booking work for you and which do not.

How a Websta profile fits into your work in Shumen

A Websta profile is a page that shows your massage therapy services, your prices, photos of your space or yourself working, and a contact form. Customers in Shumen can find you through the Websta marketplace when they search for 'massage' and their location, and they can see your availability and book online.

You control what goes on the page: what services you offer, what you charge, what times you work, and what photos you upload. When someone books through the profile, they pay by card, and the money goes to your own bank account. You are not locked into using only Websta - you can also take phone calls, word-of-mouth bookings, and payments other ways.

The profile gives you a professional page to send to anyone - a potential customer, a friend who asks for your details, or someone you meet in person. It is simpler than building your own website, and it puts you in front of customers already searching for massage in Shumen.

Earning money as a massage therapist takes work and time

Earning money with massage therapy in Shumen is possible, and people do it. But it takes work - not just the work of doing massage, but the work of finding customers, managing bookings, handling money and tax obligations, and building a reputation. It also takes time: weeks or months before you have a steady flow of bookings.

You will not know exactly how much you can earn until you try, because it depends on how many customers you find, what prices they accept, and how much time you can give to the work. Honest people in Shumen who do this work will tell you that the first months are often slower than they hoped.

Start small if you can - keep another job at first, or build your massage work part-time while you learn what works and what does not. This reduces the pressure to earn a specific amount fast, and it gives you the safety net to make mistakes and correct them.

Frequently asked questions

Do I need a license or certificate to do massage therapy in Shumen?
Bulgaria has professional standards for massage therapists. Check with the Ministry of Health or a professional massage association in Bulgaria to find out what qualifications and registration are required in your city. Requirements may differ depending on the type of massage and where you work.
How quickly will I get my first customer?
This varies. If you tell friends and family and ask them to recommend you, you might get a first customer within weeks. If you only rely on a Websta profile and online search, it may take longer, because Shumen is a smaller city and people do not search for services online as often as they do in larger cities. There is no guaranteed timeline.
Can I take payments in cash instead of through a bank?
You can, but it is risky. You will have no record of income, which makes taxes harder to report honestly, and the tax office may ask questions. Payments through your bank account or through a service like Websta create clear records that protect you and make it easier to prove how much you earned.
What if a customer does not show up for a booking?
No-shows happen in any service work. Some customers will cancel or forget. Having an online booking system like Websta where the appointment is written down and the customer has your contact details reduces the chance of this, but it cannot eliminate it. You may want to set a clear cancellation policy so customers know the rules.
Do I need to rent a studio or office space to start?
That depends on your situation. You could work from your own home, rent a room by the hour at a health centre, or rent dedicated space. Each option has different costs and rules. Check local regulations with the Shumen municipality about running a service business from home - some cities have restrictions.

About the numbers

Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.

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