Updated October 21, 2026
Where paying customers actually come from
Customers arrive in many ways. Neighbours and friends often give the first jobs. Local shops, small businesses and tradespeople need pickups and same-day deliveries. Private households hire movers for flat-to-flat moves, furniture pickup and deliveries. Property managers and estate agents arrange moves for tenants. Schools, offices and workshops sometimes need one-off transport for equipment.
Online search and local marketplaces are important across Greece - people look for a nearby person who can pick up or move something on short notice. Social media groups for neighbourhoods and islands are active, and many small retailers prefer couriers they can call directly.
- Neighbours, friends and word of mouth
- Local stores and small businesses
- Households and tenants during moves
- Property managers and estate agents
- Online search, local marketplaces and social media groups
Setting your first price and talking about money
Start by calculating your real costs: fuel, tolls or ferry fares, vehicle wear, packaging materials, time loading and unloading, and any helpers you might pay. Decide whether you charge by the hour, by trip, or a flat fee for common jobs. Make a minimum trip fee to cover short runs where fuel and travel time eat your margin.
When you talk about money, be clear and put it in writing. Offer simple quotes that state what is included - number of helpers, distance, waiting time and extra services like furniture assembly. Ask for a deposit for larger jobs and set a cancellation policy. Always confirm the final price if the job scope changes on the day.
- Calculate costs first: fuel, time, materials, helpers
- Decide on hourly, per-trip or flat-fee pricing
- State what the price includes and extras for stairs or assembly
- Ask for deposits for larger jobs and confirm changes in writing
What the first ten customers usually look like
Your first ten customers will most often be local and low-risk: a neighbour needing a sofa moved, a small shop asking for a delivery, a private buyer collecting a piece of furniture, or a short apartment move. Expect many single-item pickups and short-distance local moves rather than long intercity jobs.
These early customers are useful for practicing communication, timing and physical handling. Treat them as trials for building a consistent process: arrive on time, bring basic equipment like a dolly and straps, protect goods with blankets, and record what you charged and why.
- Neighbour or friend furniture pickups
- Small shop or retailer deliveries
- Single-item collections from marketplaces
- Short apartment moves within a town or city
Legal and tax matters to sort out in Greece
Before taking regular paid work, check how to register and report income. For tax and VAT questions contact the Independent Authority for Public Revenue - AADE - to ask how to register as self-employed, whether you need a VAT number, and how to issue receipts or invoices. For social security contributions and obligations contact EFKA and ask about registration and payment categories for independent workers.
If you use a commercial vehicle or carry goods across regions and islands, check vehicle requirements with the Hellenic Ministry of Infrastructure and Transport and ask your local municipality or Citizens' Service Centre - KEP - about any local permits. For insurance and liability questions consult an insurance broker or the insurance regulator and ask what cover you need for goods in transit and third-party damage.
- Contact AADE - ask how to register, VAT rules and invoicing
- Contact EFKA - ask how to register for social contributions
- Check vehicle and permit rules with the Ministry of Infrastructure and Transport
- Ask local municipality or KEP about local requirements
- Consult an insurance broker on goods-in-transit and liability cover
Common problems in the first months and how to avoid them
Many new movers and couriers underprice jobs, underestimate time, or lack the right equipment. This leads to late finishes, disputes over extra charges, and stress. Vehicle issues and poor scheduling can cost you time and money. Communication gaps with customers are another frequent problem.
Avoid these by building time buffers into schedules, preparing a short written estimate procedure, carrying tools and protective materials, and setting clear terms for extra charges. Keep simple records of jobs and payments so your cash flow and tax records are accurate. If you work on islands, plan ferry bookings and allow extra turnaround time.
- Underquoting and time underestimation
- Lack of proper equipment for safe handling
- Vehicle problems and poor scheduling
- Unclear payment and cancellation terms
How a Websta profile fits into this
A Websta profile gives you a page that looks like a small website with services, prices, photos, a contact form and online booking. It is a single link you can send to customers, and it also appears in a marketplace where people nearby search by service and place or post tasks for providers to offer on.
Card payments from customers go to your own bank account through Stripe, and you set the prices shown on your page. Use the profile to list your common services, show photos of vehicles and packing, display clear pricing examples or starting fees, and link to your booking times. Do not rely only on the profile - combine it with local groups, flyers and repeat customer outreach.
- Profile shows services, prices, photos, contact form and online booking
- Payments processed by card are paid out to your bank account through Stripe
- You control the prices shown on your page
- Use the profile link in messages and local ads
Practical checklist before your first paid job
Prepare a short checklist to reduce risk: confirm address and access, confirm number of helpers, agree on parking and lifting conditions, verify payment method and whether an invoice or receipt is required, and ask about stairs, elevators or narrow doors.
Carry basic gear: straps, blankets, a dolly, gloves and simple tools. Take photos before and after for records. After each job, note the time, distance and any extras so you can refine pricing and build reliable quotes for future customers.
- Confirm logistics and parking before arrival
- Agree number of helpers and payment method
- Bring straps, blankets, a dolly and basic tools
- Take before-and-after photos and record job details
Frequently asked questions
- Do I need to register with AADE before I start occasional jobs?
- Check with AADE. Ask whether your planned level of activity requires registration as self-employed, whether you must issue invoices or simple receipts, and whether VAT applies to your services.
- Can I accept card payments through Websta and get the money in my bank account?
- Yes. Websta accepts card payments that are paid out to your own bank account through Stripe, and you set the prices on your profile.
- What should I charge for extra things like stairs or assembly?
- Decide a clear extra-charge policy that covers time and effort. State these extras in quotes and confirm them if job scope changes. Base extras on your cost calculation and what pays for helpers and extra time.
- How do I avoid disputes about damage or timing?
- Use simple written confirmations, take photos before and after, explain limits of liability to the customer, and consider insurance advice for goods in transit and third-party damage.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.
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