Updated October 21, 2026
Where paying customers for moving and courier work come from in Marseille
Marseille is a port city with a large population and many neighbourhoods where people move in and out regularly. Some demand comes from residents relocating within the city or moving in from elsewhere. Families and individuals searching online for movers will find you if your profile shows up in their search. Others find movers through word of mouth - a neighbour or friend recommends someone who did good work. Businesses, small shops, offices and restaurants need courier and goods transport. Schools and institutions occasionally need help moving equipment. Property managers and real estate agents work with movers when clients relocate. Some customers find you because they know someone already using your services and ask them for a recommendation.
The size of Marseille means there is volume, but you are not the only person offering this work. You will compete with others, including larger moving companies and couriers already established. Most of your early customers will probably come from online search, a Websta profile, or word of mouth from a few early jobs done well.
How to set your first prices for moving and courier work
You set your own prices on a Websta profile. Before you do, research what others in Marseille charge. Look at what established movers and couriers list on their sites and profiles - this tells you what customers in your city expect to pay. Factors that affect your pricing include the distance, the weight or volume of goods, the time needed, whether you need equipment like a dolly or van, and how many people the job requires.
When you are starting out, pricing yourself too low means you work hard for little money and train customers to expect cheap rates. Pricing too high relative to your experience may mean few bookings. A reasonable approach is to research the local market, set prices that match what others charge for similar work, and be clear about what is included - for example, whether you provide boxes, whether the price is per hour or per job, whether travel costs are separate.
Talk about money plainly with customers. Tell them upfront what you charge and what they get. If you are learning the job, say so and price accordingly. As you do more work and build a reputation, you can adjust your rates.
Money, payments and what you need to sort out as self-employed in France
When you work as an independent person in France offering services for payment, you have legal and tax obligations. You cannot simply accept cash and keep all of it. You need to register as self-employed or as a micro-entrepreneur (micro-entreprise) with the French tax authority. The exact rules, thresholds, registration process and tax you owe depend on your situation - whether you work full-time or part-time, your income level, whether you are a French citizen or not, and other factors.
Contact the Chambre de Métiers et de l'Artisanat (Craft and Trade Chamber) in Marseille or the URSSAF (the social contribution collection agency) to ask about registration and what you must do. They can tell you the current requirements, what forms to fill in, and what deductions and costs you can claim.
On Websta, when a customer pays you for a job, the payment goes through Stripe to your own bank account. You see the money in your account, then you are responsible for setting aside what you owe in taxes and social contributions. Keep records of every job - dates, amounts paid, expenses - so you can report accurately to the tax authority.
Starting without proper registration is a risk: you could face penalties, back taxes and other problems if you are found operating without declaring income.
What your first ten customers usually look like
Your first customers are often people moving house locally, relocating an office, or needing urgent delivery of boxes or furniture. They find you by searching online for movers in Marseille, see your Websta profile, and contact you because you showed up in their search and had availability. Some will be first-time customers unsure what to expect - they may ask many questions and need reassurance. A few will be repeat customers: if you do a good job, someone who hired you to move a sofa might hire you again to deliver other items.
Early customers often expect you to be flexible about timing and may need to reschedule. Some will have small jobs; others larger ones. A portion will be straightforward and go smoothly. Others will have complications - stairs that are narrower than expected, items that take longer to move, customers who are indecisive about placement. These are normal. What matters is how you handle them.
What usually goes wrong in the first months
New movers and couriers often underestimate how long jobs take. A move you thought would be three hours takes five. You did not account for traffic, a building with no lift, or customers who change their minds about what to move. This eats into your time and your earnings.
Pricing too low is common: you accepted a job at a rate that seemed reasonable until you did it and realized you earned very little per hour when you account for travel, wear on your vehicle or equipment, and preparation time.
Not having the right equipment or doing jobs without proper tools slows you down. Moving a sofa without a dolly is harder and slower than with one. Not having boxes or packing materials means every customer supplies their own, and jobs take longer.
Customers sometimes pay late, cancel last-minute, or dispute the agreed price. This hurts your cash flow and your mood. Written agreements and clear upfront communication reduce this.
You may take on too many jobs at once, get exhausted, and do poor work. This damages your reputation. It is better to take fewer jobs and do them well than to rush and disappoint people.
Not investing in a professional presence - a clear profile, a phone number, written policies about cancellation and payment - means you lose bookings to people who look more organized.
How a Websta profile helps you earn money from moving and courier work
A Websta profile is a simple website for your moving and courier business. You list your services and prices, add photos of your work or your vehicle, and customers can book you or contact you through a form. The profile is found through Websta's marketplace when people nearby search for movers or couriers in Marseille. You can also share the link - on social media, in your email signature, with past customers - and anyone can see your services and book.
When a customer books and pays through your Websta profile, the payment is processed through Stripe and goes to your own bank account. You receive the money directly, and you are responsible for reporting it as income and paying your taxes.
A profile gives you credibility. Instead of saying "call me on my mobile", you have a professional page people can look at, read about what you do, see prices upfront, and decide whether to book. This is especially useful if you are unknown in Marseille. Some customers will only book with someone who has an online presence.
A Websta profile is not magic: it does not bring you customers automatically. You still have to do good work, get good ratings, stay responsive to messages, and build word of mouth. But it is a place where customers can find you, and a page you can share anywhere to direct people to your services and prices.
Building a real income takes time and consistency
Earning money as a mover or courier in Marseille is possible. People need this service, and you can find customers. But earning a living wage or a meaningful side income does not happen overnight. Your first month may bring only a handful of jobs. By month three or six, if you do work reliably, keep your prices fair, handle customers well and respond quickly to messages, you will likely have more bookings.
Success depends on you: the quality of your work, how you treat customers, whether you show up on time, and how much energy you put into doing the job well and asking people to recommend you. It also depends on factors you cannot control - how many other movers are in your area, whether the economy is good, how much people are moving and shipping goods in any given month.
Set up your self-employment paperwork, create a Websta profile with clear pricing and photos, and start working. Track what you earn, what you spend, and what customers ask for. After a few months you will see patterns and know whether this work is worth your time in Marseille.
Frequently asked questions
- Do I need to be registered as self-employed to accept payments on Websta?
- Yes. In France, if you accept payment for work, you must register as self-employed or as a micro-entrepreneur. Contact the Chambre de Métiers et de l'Artisanat or URSSAF in Marseille to find out the exact steps for your situation and income level. Operating without registration can result in penalties and back taxes.
- What happens when a customer pays me through Websta?
- The payment is processed through Stripe and transferred to your own bank account. You receive the money directly. You are then responsible for declaring this income to the tax authority and setting aside what you owe in taxes and social contributions. Keep detailed records of every job.
- How do I know what price to set for my moving and courier services?
- Research what other movers and couriers in Marseille charge for similar work. Look at their profiles and websites. Consider the distance, time, weight, equipment needed and your experience level. Set prices that reflect what the local market pays. Be clear about what is included in your price - travel, boxes, number of people, hourly rate or flat fee.
- Can I earn full-time income as a mover and courier in Marseille?
- It depends on demand, how many hours you work, your prices and how many customers you attract. Some people earn full-time income from this work, others do it part-time alongside another job. There is no guarantee of income, number of customers or timeline. Building a stable customer base takes time and consistent work.
- What should I include in my first Websta profile for moving and courier services?
- List the specific services you offer - house moves, office moves, furniture delivery, parcel courier, etc. Add clear pricing for each service. Include photos of your work, your vehicle or your equipment if possible. Write a short description of what you do and how long you have been doing it. Add contact information and your availability. The more information you give, the easier it is for customers to decide whether to book you.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.
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