Updated October 21, 2026
Where customers for movers and couriers actually come from in Prague
People who need movers and couriers in Prague look in several places. Online search is one - when someone needs to move house or send something across the city, they search on Google or browse the local marketplace. A Websta profile shows up in those results when someone searches by the service they need and the city they are in. Word of mouth also matters: if you do good work, people tell their friends, colleagues and family. Workplace networks can be steady - office buildings, schools, universities and shops all have staff who move house or need to send packages. Social media and messaging apps like WhatsApp or Messenger are common too, especially for repeat customers who already know you.
The city itself has neighbourhoods where demand is higher. Residential areas with younger populations - where people move more often - generate more requests. Business districts and office parks have workers who need moving help. Courier work comes from shops, restaurants, delivery businesses and individuals sending packages across Prague and beyond.
How to set your first price
Your price depends on what you are offering - moving a flat, shifting boxes, running courier jobs across town - and what people in Prague are willing to pay. Start by looking at what others charge. Search Websta and other platforms to see what movers and couriers in Prague list as their rates. Ask friends who do the work. Talk to people who have hired movers. This gives you a realistic range.
Think about what you need to earn. Factor in your time, fuel or transport costs, wear on equipment, and any gaps between jobs. Many people undercharge when they start because they are unsure or want the work. It is better to start at a fair rate - one that covers your costs and time - than to drop your price later. You can adjust based on what customers actually ask for and how busy you are.
Pricing by the hour, by the job, or by the distance all work in Prague depending on what you offer. Some movers charge per hour plus transport. Some couriers charge per delivery or by weight. Be clear about what is included - do you move up stairs, wait around, or pack boxes - and price accordingly.
Talking about money with customers and handling payment
When you talk to a customer about price, be direct and honest. Give them a clear quote - either a fixed price for the job or an hourly rate. If the job might take longer than you first think, say so and explain why. Most customers prefer knowing the price upfront rather than guessing.
As an independent person in Czechia, you need to sort out tax and social security. Check with the Czech Tax Office (Finanční správa) about your obligations as a self-employed person or sole trader. Many people register as a sole proprietor (živnostník). You may need to register for VAT depending on your income. Set aside money for taxes - they are not paid automatically from your earnings. Keep records of what you earn and spend. A Websta profile helps here because payments go directly to your own bank account through Stripe, giving you a clear record of work completed and money received.
What your first ten customers usually look like
Your first customers often come through channels you already know - friends, family, colleagues, or word of mouth from someone you helped. They are rarely strangers who found you through search alone, though that does happen. Many are moving house, changing offices, or need something delivered quickly.
Early customers test you. They want to know if you show up on time, handle their things carefully, and do what you say. They do not always know exactly what they need - some are vague about what the job involves, timeline or budget. This means you spend time on the phone or messaging explaining what you offer and getting clear on details. Some inquiries do not turn into bookings.
Expect that not all early customers will be straightforward. Some may negotiate hard on price, ask for last-minute changes, or be unclear about what they want moved or delivered. Some will be delighted and become repeat customers. This is normal when you are building a base. The work itself - the actual moving or delivery - is usually the easier part compared to finding customers and sorting out the practical details.
What tends to go wrong in the first months
Many people starting out in this work underestimate how much time goes into getting customers. You might spend weeks with little work, then suddenly get three jobs in one week. Inconsistent income is common at the start. Building a steady flow takes time, and you cannot predict which weeks will be busy.
Pricing too low is a frequent mistake. You may take jobs at low rates to get experience or build reviews, but this can set a pattern - customers remember what you charged and expect similar prices later, and you end up stretched for time with little to show for it. Finding the right price takes trial and adjustment.
Practical issues come up: equipment breaks, a van needs repair, you get sick, the customer cancels last-minute, a job takes longer than expected. You have no paid time off or sick leave as an independent person, so these problems directly affect your income. Transport costs - fuel, parking, tolls - can be higher than you expect in a city like Prague.
Many new movers and couriers also struggle with organisation. Bookings come through different channels - phone, messaging, online forms, word of mouth - and it is easy to double-book, miss details or lose track of customer names and addresses. A central place to manage bookings and quotes makes this easier.
How a Websta profile with online booking fits in
A Websta profile is a page that belongs to you - it lists your services, your prices, and photos of your work. People in Prague who search for movers and couriers can find you there. The key parts are simple: a description of what you do, the price you charge, your contact information, and an online booking system so customers can book without calling or messaging back and forth.
The booking system saves time. Customers fill in basic details - what they need moved, when, where from and to - and you get a clear record. You can accept or decline the booking. Payments go through Stripe straight to your own bank account, so the money is yours, with a clear record for tax purposes. You do not wait for invoices to be paid or chase customers for money.
A profile also gives you a page to share. When someone asks if you have a website or a way to book, you can send them the link. It looks professional and gives them confidence that you are a real business. Search engines find Websta profiles, so over time, more people discover you that way. It is not instant - earning takes work and time - but it is a place where customers actively look for the service you offer.
Getting started practically
Start with what you have - a vehicle that fits the work, your time, and basic equipment. Do one or two jobs and learn what you actually need. Talk to other movers and couriers about what works for them. Set up a simple way to track bookings and money - it does not have to be complicated.
Register as self-employed with the right Czech authority. Keep your records clean from the start - it is easier than fixing it later. Set your prices based on what others charge and what you need to earn. Be honest about it.
Create a profile on Websta. Add clear photos, describe exactly what you do, set your prices, and turn on online booking. Send the link to anyone who asks how to book you. Answer inquiries promptly. Do good work and ask satisfied customers to recommend you. Building a customer base in Prague is not fast, but it is possible if you stay consistent and focus on doing the work well.
Frequently asked questions
- Do I need a special licence to work as a mover or courier in Prague?
- You need to register as self-employed (živnostník) with the Czech authorities. For courier work or moving goods within Czechia, check current regulations with the Czech Trade Licensing Office (Krajský úřad) in Prague, as requirements can change. Some courier work that crosses borders or moves hazardous goods may have additional rules.
- How much can I realistically earn as a mover or courier in Prague?
- Earnings depend on how many jobs you take, what you charge, and how much time you work. There is no guaranteed amount. Some people earn this as a side income alongside another job; others make it their main income. It takes time to build enough customers to have steady work. Your actual earnings come from the jobs you complete, minus costs like fuel, vehicle maintenance, and taxes.
- What is the best way to get my first customers?
- Start with people you know - friends, family, colleagues - and ask them to recommend you if you do good work. Put your profile on Websta and other local platforms so people searching can find you. Use social media or messaging groups relevant to Prague. Word of mouth is slow but steady. Do not expect many customers in week one, but over time, repeat work and recommendations build up.
- Should I charge by the hour or by the job?
- Both work in Prague. Hourly rates suit jobs where the time is uncertain - you charge for however long it takes. Fixed prices per job suit jobs you know well - moving a one-room flat, delivering a package across the city. Many movers use a mix: a minimum hourly rate or a minimum job price, plus extras for things like stairs, long distances or heavy loads. See what others in Prague charge and what feels fair for your costs and time.
- How does a Websta profile help me get paid?
- A Websta profile gives you a page people can find when they search for movers or couriers in Prague. Customers can book online and pay through the system. Their payment goes straight to your own bank account through Stripe, so you have a clear record of money received for your tax records. You do not have to handle cash or chase people for payment.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.