Updated October 21, 2026
Where people look first
Most searches start online and by asking friends or neighbours. People commonly look for local company pages, social media posts and marketplace listings. In online marketplaces you can filter by service type - for example movers and couriers - and by location.
On Websta, movers and couriers appear in the transport section at /marketplace/transport and each provider has a profile page showing services, photos, a contact form and online booking. Using those profiles alongside direct calls helps you shortlist candidates quickly.
How to check credentials and insurance
Ask providers for proof of liability insurance and goods-in-transit cover before you hand over items. If something is damaged in transit you will want clear documentation on what is covered and how claims are handled.
Check whether the business is registered and whether it issues invoices in euros. If you need a VAT invoice or business paperwork for employer relocation or company moves, confirm that in advance.
- Request certificate of insurance and policy contact details
- Ask whether the mover carries goods-in-transit cover and what the excess is
- Get a company name and registration number to verify invoicing
Questions to ask before you book
Before you agree to a job, get concrete answers about the scope of work, timings and responsibilities. A short checklist makes it easier to compare quotes and avoid unexpected fees on moving day.
If the job involves large or awkward items, confirm whether the crew will disassemble and reassemble furniture, whether they supply packing materials, and whether stair or lift access is included in the price.
- Is the quote binding or an estimate - how will extra hours or items be charged?
- Who is responsible for packing materials and fragile items?
- How many movers and what vehicle size will be provided?
- What are cancellation, rescheduling and delay policies?
- Will you receive an itemised invoice in euros and what payment methods are accepted?
What is specific to Malta
Malta is an island nation with short distances on the main island and a separate island of Gozo. If your move crosses islands, allow extra time for ferry crossings and check whether the provider’s vehicle can use the ferry on your preferred day.
English and Maltese are commonly used for business. Expect providers to be comfortable communicating in English, which makes clarifying details and reading quotes easier.
Because properties in Malta vary between older townhouses and modern blocks, ask about access constraints such as narrow lanes, tight corners and limited parking. Deliveries and removals in narrow streets can require smaller vehicles or additional handling.
How quotes and payments are typically handled
Many providers offer two ways to quote - an on-site visit for a fixed price or a photo-based estimate for a provisional figure. Make sure the quote states what is included: labour, travel, packing and any special handling fees.
Payment methods can include bank transfer, card or cash. Confirm when payment is due - on completion, partly in advance as a deposit, or by instalments. If you need a formal invoice for a company move, request it up front.
- Clarify whether a deposit is required and the refund terms
- Ask whether card payments are accepted and whether receipts are issued
- Check whether the quote includes waiting time, parking fines or ferry fees
How a Websta profile helps compare providers
A Websta profile groups the basics you need to compare providers: listed services, photos of past jobs, a contact form and the option to book online. Seeing these elements side by side lets you narrow choices by the services they actually offer and by recent photos of their vans and packing work.
On Websta the marketplace function lets you post a task and receive offers from nearby providers, which can speed up comparisons. Card payments go through Stripe and are paid out to the provider’s own bank account, and each provider sets their own prices.
Preparing for the move and day-of tips
Label boxes clearly and keep an essentials bag for immediate needs. Take photos of valuable items and note existing damage to furniture before the movers arrive. If you have limited access or parking, reserve space in advance and tell the movers where they can load and unload.
On the day, verify the identity and company name of the crew and match vehicle registration with the information the company provided. Keep contact lines open with the crew on the road and confirm an estimated arrival time if the job is timed around ferry departures.
Frequently asked questions
- How do I get the most accurate quote from a mover in Malta?
- Provide photos of the items and access points, list any fragile or heavy items, and specify exact pickup and delivery addresses and floors. Ask for a binding written quote if you need price certainty.
- Do movers handle packing and disassembly in Malta?
- Some do and some do not. Ask whether packing materials, disassembly and reassembly are included or provided at extra cost, and confirm whether fragile items will be packed professionally.
- What should I check about insurance before the move?
- Ask for proof of liability and goods-in-transit insurance, the policy limits, and how to make a claim. Note any exclusions or excesses that would affect a loss or damage claim.
- Will moving between Malta and Gozo need special arrangements?
- Yes. Crossing to Gozo usually requires planning around ferry schedules and confirming the provider can transport your items on the chosen day. Ask whether ferry fees and timings are included in the quote.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.
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