Updated October 21, 2026
What sections your profile needs
Your Websta profile page acts as a basic website. It should include a short description of what you do - for example, whether you focus on residential renovations, structural work, interior finishing, or a mix. Add the towns or regions where you work. Customers in Japan often search by location first.
Include a services section where you list the types of work you handle: kitchen renovations, bathroom work, wall removal, flooring, painting, electrical or plumbing coordination, or whatever applies to your business. Each service can have a brief description. You do not need to list prices on the platform; you set pricing when you receive a quote request or when a customer books a consultation.
A photo gallery is essential. Builders and renovators rely on images to show past work. Include before-and-after shots of rooms, structural work, completed renovations, or job sites. Clear daylight photos work better than dark or blurry ones. Customers want to see the quality and style of your work.
Add a contact form so customers can message you directly with questions. The platform also supports online booking, where customers can request a time slot for you to visit, measure, or discuss a project. You control your available times and respond to each booking request.
Language and reaching Japanese customers
Publish your profile in Japanese. The Websta marketplace in Japan works in Japanese, and that is how local customers search. Your service descriptions, location, and contact messages should be in Japanese so customers can understand your work and reach you easily.
Some customers may be English speakers or foreign residents, but the main search traffic in Japan goes through Japanese language queries. A profile in Japanese will make you visible to far more customers in your area.
How customers find builders in Japan
In Japan, people searching for a builder or renovator often start by entering their town or district name and the type of work they need - for example, 'kitchen renovation' plus the town name, or 'flooring repair' in their area. Websta's marketplace lets them filter by service type and location.
Some customers post a task describing their project, and builders nearby can submit offers. Others browse profiles of builders in their town and contact them directly. Make sure your profile clearly states which regions you serve. If you work across multiple prefectures, say so. If you focus on one or two towns, that is fine too.
Your past work photos carry a lot of weight. A builder with several before-and-after shots and completed room photos will stand out more than a profile with no images, even if the descriptions are identical.
What to check about working as an independent builder in Japan
Before you set up a profile, verify your legal status. If you are a sole trader (an individual business owner), you need to be registered with the appropriate local tax office. Check with your municipal government office or tax authority - the requirements vary slightly by prefecture. Many independent builders operate this way, but you must be registered to work legally and pay tax.
If you employ workers, even occasionally, confirm the rules around employment contracts and insurance with your local labor office. If you work alone, the rules are simpler, but you still need to be registered as a business operator.
Building work in Japan often requires clients to obtain permits from municipal governments before renovation starts, especially if structural changes are involved. You do not need a special license to advertise your services on Websta, but you should be aware of these requirements so you can advise customers correctly.
Check with your local government about any specific zoning rules or building codes that affect your region. Standards can differ between prefectures.
Payment and invoicing
Websta handles payments through Stripe. When a customer pays for a job through the platform, the money goes to your own bank account. You set your own prices and quote rates. Keep records of all jobs and payments for your tax returns.
You can also take bookings through the platform and handle payment outside the system if you prefer - many independent builders do this. The choice is yours.
What to write in your first hour
Start with the basics. Write your name, your main service areas (which towns or regions), and a one-paragraph description of what you do. Be specific: 'residential interior renovations', 'kitchen and bathroom work', 'flooring installation', or whatever matches your skills. Vague descriptions help fewer customers find you.
List five to ten services you offer. Even a short line for each - 'Kitchen renovation', 'Bathroom work', 'Flooring installation' - is enough to start. You can refine these later.
Add at least three to five photos of your work, even if they are phone pictures. A before-and-after pair is better than a single shot. If you have past client photos, use those. If you do not yet have client work to show, a photo of your own space or a workshop is better than nothing.
Write a short bio: where you are based, how long you have been doing this work, and what you are known for. A sentence or two is sufficient. Then activate your profile and wait for inquiries.
After you go live
Respond quickly to messages and booking requests. Customers in Japan expect prompt replies, often within a few hours or the same day. Slow responses cost you work.
As you complete jobs, add new photos to your profile. Update your available times for consultations if your schedule changes. Over time, a growing portfolio of completed work will bring more inquiries.
Frequently asked questions
- Do I need a business license to list myself as a builder on Websta in Japan?
- You need to be registered with your local tax office as a business operator, but you do not need a special construction license to advertise your services on Websta. Check with your municipal government or tax authority about registration requirements for your prefecture. Building work itself may require permits depending on the scope, but that is a separate issue between you and your client.
- What language should my profile be in?
- Japanese. The Websta marketplace in Japan operates in Japanese, and most customers search in Japanese. A Japanese profile will reach far more local customers than English. If you speak English or another language, you can mention that in your description, but the main profile should be in Japanese.
- How do customers find me on Websta if I work across multiple towns?
- List all the towns or regions where you work in your profile description. Customers search by location, so if you serve Tokyo, Yokohama, and Kawasaki, say that clearly. The marketplace shows your profile to people searching in those areas. If you work nationwide, you can say so, but most independent builders work in a specific region.
- Can I set my own prices on Websta?
- Yes. You set your own prices for each service or quote. You can also handle pricing outside the platform and use Websta mainly for booking consultations and showcasing your work.
- What photos should I include in my profile?
- Before-and-after shots of renovations are ideal. Include completed rooms, work in progress if it looks good, and detail shots that show craftsmanship. Avoid dark, blurry, or cluttered photos. Clear daylight photos help customers see the quality of your work. Even phone photos are better than no photos.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.
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