How to set up a Websta profile as a cleaner in Gibraltar

What customers in Gibraltar search for

People in Gibraltar look for cleaners by service type and location. On Websta's marketplace, they filter by the kind of work they need - domestic cleaning, office cleaning, carpet cleaning, window cleaning, or end-of-tenancy cleaning. They enter their location or search nearby. Because Gibraltar is small and densely populated, most searches happen around the main towns and residential areas where people live and work.

Customers also post tasks describing what they need done, and providers make offers. Having a clear, complete profile helps you appear in these searches and gives people confidence to contact you. A profile without photos or services listed is unlikely to get inquiries.

Essential sections for your cleaning profile

Your Websta profile should be your main point of contact. Include these sections to help customers understand what you offer and how to reach you.

• About you - a short description of your cleaning experience and approach. Keep it factual. Say how long you have been cleaning, what types of cleaning you specialise in, and whether you work alone or with a team.
• Services - list each type of cleaning you offer as a separate service. Examples are domestic house cleaning, office cleaning, deep cleaning, carpet cleaning, window cleaning, or end-of-tenancy cleans. This helps people searching for specific work find you.
• Photos - add photos of your work. Take pictures of cleaned kitchens, bathrooms, living areas, or offices if the customer allows it. Photos matter more than text; customers want to see the standard of your work.
• Prices - set your own prices per service. You can quote by the hour, by the room, or by the job. Websta does not set prices for you.
• Online booking or quote request - decide whether to offer instant booking for regular services or ask customers to request a quote. For most cleaning work in Gibraltar, quote requests make sense because each job is different.
• Contact form - Websta includes a contact form on your profile. Check it regularly for inquiries.

Languages for your profile

Gibraltar is bilingual. English is widely spoken and used in business; Spanish is also common because of proximity to Spain and the local population. Publishing your profile in both English and Spanish gives you a broader reach. If you speak only English or only Spanish, start with that language; you can add another later. Use clear, simple language without jargon so customers understand exactly what you offer.

Photos that work for cleaning

Photos are the strongest part of a cleaner's profile. Before and after pictures of actual work are most convincing, but respect customer privacy. Ask permission before photographing interiors. If you cannot get permission, photos of your equipment, van, or workspace still show professionalism. Poor-quality or blurry photos suggest poor work. Use natural light and take photos straight on, not at odd angles.

Working as an independent cleaner in Gibraltar

As an independent cleaner in Gibraltar, you are responsible for meeting legal and tax requirements. Check the following with the relevant local authorities because requirements may change and differ based on your residency status.

Register your business with the Gibraltar Tax Authority and obtain a business tax number. Understand your tax obligations - whether you need to register for VAT, what income you must declare, and what expenses you can deduct. Arrange public liability insurance in case you accidentally damage a customer's property. Check whether you need employer's liability insurance if you plan to hire other cleaners. Ensure you meet any health and safety standards for chemical storage and use if you use cleaning products. If you work in residential properties, clarify whether any additional permissions or checks are needed. Keep records of your income and expenses for tax purposes.

How payment works through Websta

When a customer pays you through Websta, the payment goes to your own bank account via Stripe. You set the price for each service. Websta does not set prices or take a cut of what you earn - you keep what you charge. You need a bank account in your name and Stripe access to receive payments. This means customers pay you, not Websta.

What to write in your first hour

Start with the core information that answers the question customers ask: can you do what they need at a price they can afford.

First, write a short About section - one or two sentences. Example: 'I have cleaned homes and offices in Gibraltar for five years. I work thoroughly and use eco-friendly products.' That is enough.

Second, list your services. Write down every type of cleaning you do: domestic cleaning, office cleaning, deep cleaning, carpet cleaning, window cleaning, end-of-tenancy cleaning, or others. One line per service.

Third, add your contact information and availability. Say how customers can reach you and when you work. Note whether you are available for same-day bookings or work by appointment only.

Fourth, upload one good photo of your work if you have it. Even one clear photo is better than none. You can add more later.

Fifth, publish your profile in your main language. You can add other languages after. This means your profile is live and searchable in the marketplace.