How to set up a cleaner profile on Websta in Malta

What your cleaner profile should include

Your Websta profile works as your own website. Customers will land on it to learn who you are and what you offer. Include a brief description of yourself - where you work in Malta, how long you have been cleaning, and any specialisms you have, such as domestic cleaning, office cleaning, end-of-tenancy work, or carpet care.

Add a list of the services you offer. Be specific: list each service type you provide rather than grouping everything as 'cleaning'. This helps customers find exactly what they need and helps the Websta search work better for you.

Upload photos of your work. Take pictures of cleaned spaces - kitchens, bathrooms, living rooms, offices - that show the standard of your work. Photos do not need to be professional; they need to be clear and honest. Avoid using photos of spaces you have not actually cleaned.

Include your contact details and the areas of Malta you cover. You can serve one town or multiple areas; be clear about where you work. Your profile can show a contact form, and if you use Websta's booking feature, customers can request a quote or book a time slot directly on your page.

Languages for your profile

Malta is bilingual: Maltese and English are both official. Write your profile in English if that is your stronger language, or in Maltese, or in both. Many customers across Malta search in English, and many search in Maltese. If you speak both fluently, publishing in both languages will reach more people. If you only use one language, choose English; it will still reach a wide audience.

How people search for cleaners in Malta

On Websta's marketplace for Malta, people search for cleaners by service type and location. A customer might search for 'domestic cleaning' in Valletta or 'office cleaning' across northern Malta. Your profile appears in results when your services and location match what they are looking for.

Some customers use the search; others post a task describing what they need cleaned and where, and then providers like you can make offers on that task. If you want to receive task requests, you can set this up on your profile. Make sure your service list is accurate so that relevant tasks reach you.

Registering as an independent cleaner in Malta

Malta requires people who work as self-employed service providers to register for tax and social security purposes. You will need to register with the tax authorities and contribute to the social security scheme. The exact process and timing depend on your situation - how much you earn, whether you are registering for the first time, and whether you are Maltese or a resident.

Check with the Inland Revenue Department (IRD) of Malta for the current rules on registration thresholds and deadlines. You will also need a way to receive payments from customers. Websta handles payments through Stripe, which requires you to set up a business or personal bank account that can receive transfers.

If you work from home or rent a space, check that your residential or commercial lease permits this work. Some rental agreements restrict business use.

Payment and money handling

When a customer books or pays through Websta, the payment is processed via Stripe and paid into your own bank account. You keep control of your prices and set them yourself. Make sure your bank account details are entered correctly in your Websta profile so that payments reach you.

Keep records of all payments you receive for tax purposes. Your tax authority in Malta will want to see this.

What to write in your first hour

Start with the basics. Write a short summary of who you are and what you clean: 'I offer domestic cleaning for homes and offices across [your areas of Malta]. I have [your experience] and specialise in [your strengths].' Two or three sentences is enough.

List your main services. Examples: domestic cleaning, kitchen and bathroom cleaning, laundry, ironing, office cleaning, end-of-tenancy cleaning, carpet cleaning, window cleaning. Only list what you actually do.

Add your location or locations in Malta. Be honest - if you work only in Valletta and the Three Cities, say so. If you cover the whole island, say so.

Upload one or two photos of cleaned spaces if you have them ready. If not, you can add photos later.

Set up your contact form or booking option. You can ask customers to request a quote, or offer them a booking calendar, or both. Choose what suits your working style.

Proofread what you have written and check that your phone number and email are correct.

Building your profile after launch

After you launch, add more photos as you complete jobs - with permission from customers. Update your services list if you start offering new work. Respond quickly to inquiries and booking requests; customers notice this.

Your profile will perform better the more complete it is, so add detail as you go. You do not need everything perfect on day one.