Health practitioner profile on Websta: a guide for Belgium

What goes on your profile page

Your Websta profile is a page that shows who you are and what you offer. Start with a clear description of your practice and qualifications. Include your name, location and the services you provide. Upload recent, professional photos of yourself and, if relevant, your workspace or treatment room. Clients will want to know what to expect when they contact you or book a session.

List your services with a short description of each one. Say what each service involves and how long it takes. If you offer different session lengths or packages, describe those too. Some practitioners offer both in-person and online sessions; make this clear. Add a photo or two that shows your practice setting or relevant equipment, if appropriate.

Choose your languages carefully. If you work in Wallonia, offer French. If you work in Flanders, Dutch is essential. In Brussels, both French and Dutch are common; many clients also speak English. Publish your profile in the languages your clients actually speak.

How people find health practitioners in Belgium

On Websta, people search by service and location. They enter what they need - for example, physiotherapy or massage - and their town or postal code. The marketplace shows matching practitioners nearby. This means your location matters: a practitioner in Brussels will appear in Brussels searches, a practitioner in Antwerp in Antwerp searches, and so on across Belgium.

Your profile appears when someone searches in your area for your type of service. Make sure your address and the services you list match what people actually search for. If you offer multiple services, list them all. Clients may also contact you through a contact form or request a quote before booking, depending on which options you enable on your profile.

Professional registration and insurance

Health practitioners in Belgium must meet specific legal requirements depending on your profession. Some practices require registration with a professional body or proof of qualification. Before you publish your Websta profile, check what applies to you. Contact your professional order or the regional health authority in your area.

If you are a physiotherapist, osteopath, psychologist, massage therapist or another regulated profession, you will need to verify your credentials are current and that you are allowed to work independently. Insurance requirements vary by profession and region. Check with your professional body or a local accountant whether you need professional liability insurance and what it covers.

If you work as a sole trader, you must be registered with the appropriate Belgian business register. Websta can display basic information from the public business register, though you can also add more detail to your profile yourself.

Booking and payment options

On your Websta profile, you can enable online booking or quote requests. Online booking lets clients reserve a time slot directly. A quote request means they describe what they need and you send them a custom offer. Both options appear on your profile page and reduce back-and-forth messaging.

When clients book or pay through Websta, payments go to your own bank account via Stripe, the payment processor. You set your own prices for each service. Make sure your bank account details are correct before you take your first booking, so money reaches you without delay.

What to write in your first hour

Start with the essentials: your name, professional title, location (town and postal code), and a short introduction. Say what you specialize in and how long you have been practicing. If you have studied a particular method or qualification, mention it. Two or three sentences are enough.

List your main services. For each one, write a one-sentence description - what it is, who it helps, or what it treats. Add how long a typical session lasts. This gives people an immediate sense of what you do.

Upload one clear photo of yourself. If you have a treatment room or workspace, one photo of that helps too. Good lighting and a professional look matter; avoid blurry or very casual photos.

Choose which languages you will use. Decide whether you offer online sessions, phone consultations or in-person only. Decide whether clients can book directly or request a quote. You can change these settings later, but starting clear saves time.

Growing your visibility across Belgium

Once your profile is live, it appears in Websta's marketplace when people search your service and location. You can also share your Websta profile page on social media, email or your own website - it works as a standalone landing page. Some practitioners link to it from Facebook or Instagram.

Respond quickly to messages and booking requests. Clients are more likely to book with someone who replies the same day. A complete profile with good photos and clear descriptions gets more inquiries than a bare-bones one. Update your profile if you add new services or change your availability.

Building trust with clients

On your profile, be honest about what you offer and what qualifications you have. Do not claim to cure illnesses or promise results that depend on medical treatment. If you work alongside doctors or other practitioners, say so. Clients value transparency about your approach and experience.

Include a photo of your professional certificates or qualifications if relevant. Mention how many years you have practiced and any memberships in professional bodies. A clear, professional profile builds confidence that you take your work seriously.