How to set up a Websta profile for movers and couriers in Croatia

What your profile page should contain

Your Websta profile acts as a simple website and a booking point. For a mover or courier in Croatia, include a clear description of what you do - whether that is local house moves, office relocations, apartment clearances, parcel delivery, or document transport. List the specific services you offer, not just one broad category.

Add photographs that show your vehicle or work in progress. Customers want to see what they are hiring. Include shots of the vehicle with its registration visible, your team loading or unloading, and the condition of your equipment. Professional photos are not necessary; clear, honest ones work better.

Set up online booking or quote request forms so customers can describe their job and get a response quickly. For moving work, a form that asks for pickup and delivery addresses, items to move, and preferred dates helps you give accurate quotes. For courier work, ask for parcel weight, dimensions, pickup and delivery points, and timeline. Let customers contact you by phone, email, or through Websta's contact form.

Languages to publish in

Publish your profile in Croatian and English. Most customers searching for movers and couriers in Croatia will use Croatian, but people relocating to Croatia from abroad, expat communities, and businesses importing or exporting goods often search in English. A bilingual profile reaches both groups without extra work - translate or write your main service descriptions in both languages, and keep photos and booking forms the same.

How people search for movers and couriers in Croatia

On Websta's marketplace for transport services, customers search by service type and location. They can browse providers in their town or region, or post a task describing their moving or courier job and wait for offers from nearby providers. Most searches happen when someone needs help quickly - a house move next week, urgent parcel delivery, or office relocation in the coming month.

Customers typically search by town name: Zagreb, Split, Rijeka, Osijek, Zadar, or smaller towns where they live or work. If you operate across multiple towns, say so clearly in your profile so customers from different regions can find you. Websta's search is local, so your profile appears to people in or near the areas you serve.

Business registration and insurance to check

As an independent mover or courier in Croatia, confirm your legal status. If you are a sole trader (obrtnik), register with the appropriate craft or service register. If you operate as a limited company (d.o.o.) or other form, ensure your registration is current. Check with the Croatian Chamber of Commerce or your local administrative office for the exact requirements for your region.

Insurance is important. Liability insurance protects you if goods are damaged during transport. Ask your insurer whether your policy covers the type of work you do - moving household goods and courier work may have different coverage. Some customers ask for proof of insurance before booking, so have the information ready. Payment processing happens through Stripe, so card payments from customers go directly to your own bank account; Websta handles the technical side.

What to write in your first hour

Start by writing a short summary of who you are and what you do. Example: 'I offer local moving services for apartments and houses in Zagreb and surrounding areas, and I also do parcel delivery and transport of larger items. My vehicle is a 3.5-tonne van with blankets and straps. I give quotes by phone or email based on your pickup and delivery details.' Include your area of operation and the size and type of vehicle you use.

List your main services one by one. For a mover: apartment moves, house relocations, office moves, packing and unpacking, storage transport. For a courier: parcel delivery, document transport, same-day delivery, regional delivery. Keep the list honest - do not add services you do not actually do.

Write a simple booking or quote request form text: 'Contact me with your moving or delivery details: pickup address, delivery address, items or weight, preferred date, and phone number. I will reply within 24 hours with a quote.' Add your phone number, email, and the towns where you work. Upload one clear photo of your vehicle and one of you or your team at work.

Working across regions

Croatia is a long country running from north to south. If you work as a mover or courier, you may serve one town, several towns in one region (Dalmatia, Istria, Central Croatia), or even the whole country if you do regional or national delivery. State clearly in your profile where you operate. Customers in coastal towns like Split, Dubrovnik, or Zadar search locally, so if you serve those areas, list them. If you deliver nationwide, say so.

For regional moves - from Zagreb to Split, for example, or from Rijeka to smaller towns in Istria - mention this in your services. For courier work that crosses regions or the country, note whether you deliver daily, twice weekly, or on demand. Be specific so customers know what to expect.

Payment and getting started

Websta uses Stripe to handle card payments from customers. When someone pays through your profile or Websta's marketplace, the money goes to your own bank account - you keep it, not Websta. Set up your Stripe account with your Croatian bank details before you start taking payments. This is straightforward and takes about 20 minutes.

Once your profile is live, customers in Croatia can find you in Websta's marketplace for transport services at the location and browse your services, photos, and booking form. You can also post examples of your work or updates in your profile to keep it current. Respond to inquiries quickly - most customers who post a task expect a reply within a few hours.