Moving and courier services in Latvia: set up your Websta profile

What belongs on your Websta profile

Your profile page is a place for potential customers to see who you are, what you offer, and how to contact you. Start with a clear description of the services you provide - whether that is local moving within a town, long-distance moving between cities, or courier work. Tell customers whether you move household items, office furniture, or both. If you handle fragile goods or offer packing services, say so.

Add photos of your vehicle or team at work. Real images of your van, truck, or moving equipment help customers understand what they will get. Include at least one photo of yourself or your workspace if you work alone. The profile should show your location in Latvia - the town or region where you work. Websta uses this information to show your profile to people nearby who search for movers and couriers.

Set out your services clearly. List what you offer - house moves, office relocations, courier delivery, or a combination. If you only work within one region or between specific towns, state that. Customers need to know whether you cover Riga, regional towns, or the whole country. The more specific you are, the better.

• A photo of your vehicle or team
• A short description of your experience
• Clear list of services you offer
• Your main service area (town, region, or nationwide)
• Contact methods and preferred way to receive job requests

Booking and quote requests

Websta allows customers to either book your services directly with online booking or to request a quote. For moving and courier work, a quote request often makes more sense because the price depends on distance, volume, and type of load. Set up your profile to accept quote requests from customers who describe their job, and you can then respond with a price.

If you prefer, you can also set up online booking for services with a standard price - for example, a fixed rate for courier delivery within Riga. The choice depends on how you work. Many movers and couriers in Latvia use quote requests because each job is different.

Languages on your profile

Publish your profile in Latvian if that is your working language. If you speak Russian and work with Russian-speaking customers, add Russian. If you work with international clients or relocations, English is useful. Start with Latvian and add other languages only if you actively use them with customers. Do not use machine translation for the full profile - it creates a poor impression and may confuse potential customers about what you offer.

How people in Latvia search for movers and couriers

On Websta, customers find movers and couriers through the marketplace by service type and location. Someone looking to move house in Daugavpils will search for movers near Daugavpils. A business in Liepaja needing a courier will search for courier services in Liepaja. The platform shows relevant profiles based on where you say you work.

Customers also post tasks on the marketplace and invite providers to make offers. If you set up your profile, you can view these tasks and respond with a quote. This is useful if you want to bid on new work beyond your existing customers.

What to sort out as an independent provider

As a mover or courier in Latvia, you are likely registered as a sole trader (pashnieks) with the State Revenue Service and the Register of Enterprises. Check with your local tax office about what documents and insurance you need. Most courier and moving companies carry vehicle insurance and liability insurance to cover goods in transit - check whether this is a legal requirement for your type of work or whether customers expect it.

Websta pays out to your own bank account through Stripe, so you need a Latvian or EU bank account. Stripe handles the payment processing; you keep the prices you set. Confirm with your accountant how to record these payments in your tax returns and what rate of VAT applies to your services.

If you employ staff, you need to register them and handle payroll through the State Revenue Service. If you work alone, this does not apply.

What to write in your first hour

Do not spend too long perfecting your profile before you publish it. Start by filling in the essential fields: your town or region, the main services you offer, and a sentence or two about who you are. Upload one photo. Write a simple description - 'I move household items within Riga and the Riga region' or 'Courier delivery for packages and documents throughout Latvia' works fine.

Set up your contact method - whether you prefer customers to call, email, or use the quote request form on Websta. Mention if you are available on weekends or evenings. That is enough to start. You can add more photos and details later once you see what questions customers ask.

Getting found on the platform

Websta has a marketplace for movers and couriers at /marketplace/transport. Customers in Latvia search there by service and location. The more detail you add to your profile - specific services, your exact area, photos of your vehicle, and a clear description - the more likely customers will contact you. Respond quickly to quote requests to build a reputation on the platform.