Updated October 21, 2026
What your profile page should contain
Your Websta profile works as a simple website. Customers in Bulgaria will look for plumbers by service and location, so each section of your profile serves a practical purpose.
Start with a clear description of what you do. Say whether you handle new installations, repairs, maintenance, or all three. Mention specific work: pipe repairs, tap replacement, boiler service, drain clearing, bathroom fitting. Be exact about what you offer and what you do not.
Add photos of your work. Show finished jobs - a repaired pipe, an installed tap, a bathroom after work. Photos help customers understand your standard. Include a photo of yourself or your workspace if you feel comfortable doing so.
List your services with a brief description of each. Do not worry about prices yet - you set those yourself later. Each service should be clear enough that someone searching for 'drain clearing' or 'radiator installation' can recognise it.
Add a contact form and online booking. The contact form lets customers ask questions or request a quote. Online booking lets those who prefer to choose a time slot do so directly. You decide which works best for your type of work.
Languages to publish in
Publish your profile in Bulgarian. Most customers searching for plumbers in Bulgaria will search in Bulgarian. Your service area is local, so Bulgarian is the main language you need.
Consider English if you want to work for expat households or international businesses in larger towns. Sofia, Plovdiv, Burgas and Varna have more English speakers, but this is not essential unless you specifically want that work.
How customers search for plumbers in Bulgaria
On Websta, people search by service type and location. Someone with a leaking tap in Sofia will search for 'plumber' or 'tap repair' near Sofia. Someone in Burgas needing a boiler service will search for 'boiler service' near Burgas.
Customers can also post a task - describing their problem and location - and providers nearby can make offers on it. This happens across the marketplace, not just on individual profiles.
Most searches are local. A plumber in Plovdiv will mostly reach customers in Plovdiv and nearby towns, not across the whole country. When you set up your profile, you choose your town or towns where you work. Keep this accurate so you appear in the right searches.
Working as an independent plumber in Bulgaria
Check your obligations with the local tax authority or chamber of commerce in your town. Bulgaria has requirements for sole traders and self-employed workers, including registration, tax payments, and sometimes professional certification depending on the type of work. These rules can vary, so confirm what applies to you locally.
You will need a way to receive payments from customers. Websta processes card payments through Stripe and pays them to your own bank account. You set your own prices and receive payments directly.
Keep records of your work and income as required by tax law in Bulgaria. This is important whether you use Websta or take jobs any other way.
If you work on gas boilers or other systems requiring certification, check whether Bulgaria requires you to hold a license or qualification. Standards for plumbing work vary by the type of job, so verify this with the relevant local body.
What to write in your first hour
Do not try to build a perfect profile immediately. Instead, do these things first:
Write a short description of who you are and what you do. Two or three sentences. Example: 'I am a plumber with ten years' experience. I repair pipes, install taps and fittings, and service heating systems. I work in [your town].'
- List five to seven services you offer most often. Keep descriptions short and clear.
- Add one or two photos of recent work if you have them on your phone.
- Fill in your town and the area you cover.
- Write your contact details or turn on the contact form so customers can reach you.
- Add a note about how you prefer customers to contact you - phone, form, or message - and how quickly you usually reply.
Photos and detail you can add later
After your first hour, you can add more. Take photos of jobs as you finish them. Write more detailed descriptions of services. Add before-and-after photos. Keep updating as your work changes.
A full profile with many photos and services takes time, but starting simple and filling it in as you work is a common approach. Customers will see something real rather than waiting for perfection.
Frequently asked questions
- Do I have to use Websta if I am a plumber in Bulgaria
- No. Websta is one way to reach local customers. You can also work through word of mouth, local advertising, or other platforms. Websta is optional - you use it if you want an online presence in your area.
- Can I set my own prices on Websta
- Yes. You set the prices for each service. Customers see what you charge when they view your profile or request a quote.
- How do I get paid when I do work through Websta
- Customers pay by card through Websta. The payment is processed through Stripe and paid into your own bank account. You receive the money, then you handle the cost of the payment processing as part of your business.
- Can I work in more than one town in Bulgaria as a plumber on Websta
- Yes. When you set up your profile, you can choose the towns or areas you work in. Customers will find you when they search in those places.
- What if someone claims or removes my profile if it was built from a public register
- If your profile was created from Bulgaria's business register, it carries a notice that you can claim it (add your details and take control) or ask for it to be removed. You can do this through the notice on your profile page.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.