Updated October 21, 2026
What a Websta profile should contain
Your profile page is where customers see who you are and what you do. Start with a clear description of your plumbing services - water supply, drainage, heating systems, tap repair, pipe replacement and maintenance work. Keep the text in plain language that explains what problems you solve, not jargon. Add your location (the town or region you cover) so people nearby know whether you travel to them.
Photos matter. Include shots of completed work - a replaced radiator, a new bathroom install, pipe work, a fixed leak. Customers want to see the quality of your work, not generic stock images. Aim for at least five to ten photos if you have them. Make sure they are well-lit and show the actual job.
List the specific services you offer. This helps people find you when they search for a particular job - a broken tap, an emergency call-out, or a full bathroom renovation. Be honest about what you do and what you don't do. If you only handle water supply and not heating systems, say so.
Add your contact details and set up online booking or quote requests. A quote request form lets customers describe their job and you can respond with a price. Booking works if you offer fixed-price services like tap replacement or drain cleaning. Decide which fits your work better.
Languages and regional markets
Write your profile in French. This is where your customers are. If you work in areas with significant English-speaking expat communities - Paris, Lyon, the Côte d'Azur - adding an English version of key sections helps, but French is essential. Websta lets you publish in multiple languages, so you control which language each section appears in.
France is large and plumbers tend to work in their local area or region. Make it clear which towns and departments you cover. If you're based in Marseille but travel across Provence, say so. If you only work within 15 kilometres of your base, mention that too. This prevents mismatched enquiries from people too far away.
How people in France search for plumbers
In France, people use Google, Facebook and local directories to find a plumber. They search for terms like 'plombier' plus their town name, 'plombier d'urgence' for emergency work, or specific problems like 'fuite d'eau' or 'débouchage'. Websta has a marketplace where people nearby can search for plumbing services by location and service type. When someone posts a task - say, a burst pipe or a leaky radiator - plumbers in the area can see it and make offers.
Word of mouth and local reputation still matter a lot. Having a professional profile page with photos and customer contact details makes it easier for people to find you online and refer you to friends. Websta's marketplace puts you in front of people actively looking for plumbing work in your area, without you having to chase leads.
Being an independent plumber in France
As a sole trader (artisan) in France, you need to register with the relevant chamber - the Chambre des Métiers et de l'Artisanat in your region. This is a legal requirement. The chamber handles your registration, social contributions and compliance. You also need a SIRET number (business identifier) and must declare your activity to the tax office. Check with your local chamber for current rules, as requirements can vary slightly by region.
You are responsible for setting your own prices and terms of work. Websta does not set prices for you - you decide what each service costs and what you charge for call-outs, travel or hourly labour. You control what appears on your profile.
Card payments from customers through Websta are sent to your own bank account via Stripe, the payment processor. You handle invoicing and tax returns as you normally would for your business. Keep records of all work for tax purposes.
Insurance is important. Professional liability insurance (assurance décennale) is often required for construction and installation work. Check with your chamber or an insurance broker what you need based on the work you do.
What to write in your first hour
Start with a one-sentence description of what you do: 'I repair and install plumbing systems for homes and small businesses in the Lyon area.' Then list five to ten specific services you offer - tap repair, leak detection, drain unblocking, radiator replacement, pipe installation, annual maintenance. Be precise so people know whether you can help them.
Add your town and the area you cover. Write a short note about your experience if you have it - 'Working as a plumber for eight years' is enough. Add your phone number and email address. If you have photos of past work on your phone, upload a few. A photo of a completed job is more useful than no photos at all.
Set up either online booking or a quote request form. If most of your work involves site visits and custom quotes, the quote form is simpler to manage. You can add booking later once you know what works for you. Fill in all the main sections and publish your profile. You can always edit it later.
Why a Websta profile matters for plumbers
A professional profile page on Websta is yours to keep and update as your work changes. It's not a social media post that disappears or gets buried by algorithm changes. People find it when they search for plumbing services in your area. You control what information you show and how customers contact you.
The marketplace on Websta brings work to you - customers in France can post tasks and you can make offers. This is different from cold calling or waiting for referrals. You see the job description, decide if it's work you want to take, and respond. You set your own price.
Frequently asked questions
- Do I have to publish my prices on my Websta profile?
- No. You set your own prices for each service. Some plumbers list fixed prices for common jobs like tap replacement or drain cleaning. Others use a quote request form so customers describe the work and you respond with a price after understanding the job. Choose what works for your business.
- What documents do I need to set up a Websta profile as a plumber in France?
- Websta does not require specific documents to create a profile. You can set one up with your name, phone number and email. To accept card payments through Stripe, you will need a business bank account and the relevant tax or business registration details. Make sure you are registered with your regional Chambre des Métiers et de l'Artisanat first.
- Can I publish my profile in both French and English?
- Yes. Websta lets you publish different sections in different languages. French is essential since your customers are in France. English can be useful in Paris or other cities with expat communities, but keep French as your main language.
- How do I get paid when a customer books or requests a quote through Websta?
- When a customer makes a card payment, Websta processes it through Stripe and transfers the money to your own bank account. You receive the payment directly and are responsible for invoicing and tax reporting like any other work you do.
- Should I use Websta's online booking or quote request form?
- It depends on your work. Booking works best for fixed-price services you can schedule quickly - a tap replacement or drain unblock. A quote request form is better if most jobs need a site visit and a custom price. You can start with one and add the other later.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.