How to set up a Websta profile as a plumber in Romania

What goes on your plumber profile page

Your Websta profile is a single page that works as your online business card and entry point for customer inquiries. Start with the basics: your name or business name, the town or towns where you work, and a phone number or email where people can reach you. A short description of what you do - for example, maintenance repairs, new installations, drainage work, or emergency call-outs - helps customers understand your scope.

Add photos of your work. These do not need to be professional shots, but they should show completed jobs clearly: pipes installed, fixtures fitted, or repairs done. Two to five photos are enough to start; you can add more later. Photos help customers see what standard to expect.

List the services you offer. Common ones for plumbers in Romania include fixing leaks, replacing taps and valves, installing radiators or water heaters, unblocking drains, and repairs to bathroom or kitchen plumbing. Be specific about what you do and do not do - for instance, some plumbers handle gas work and others do not.

Set up a way for customers to get in touch. On Websta, this means either a contact form where they describe their job and you reply with a quote, or an online booking system if you prefer fixed appointments. Many plumbers in Romania use the quote request approach because jobs vary widely in complexity and price. You set the prices for services you list.

Languages for your profile

Publish your profile in Romanian. Most customers searching for plumbers in Romania will use Romanian, and it shows you work locally. If you also speak and work with English or other languages, add those too, but Romanian is the priority. The profile can be set to one or multiple languages, and you manage the text yourself.

How people in Romania search for plumbers

In Romania, people looking for a plumber typically search online or ask for recommendations. On Websta, customers use the marketplace to find plumbers by service type - such as leak repair or new installation - and by location. They can see your profile, view photos and services, and send you a job description or booking request. Some customers browse the marketplace directly; others post a task describing their job and wait for plumber profiles to make offers.

Local search is common. Someone with a burst pipe in Cluj-Napoca will search for plumbers in Cluj-Napoca; someone in Constanta will search there. Having your town listed accurately on your profile matters. If you work across multiple towns or regions, list them all so you appear in searches across your service area.

Work registration and tax matters

As a self-employed plumber in Romania, you need to register as an authorized natural person (persoana fizica autorizata) or as a sole proprietor (persoana fizica - PFA) or microenterprise (microîntreprindere) depending on your turnover and choice of tax system. This is a legal requirement before you invoice customers. Check with the local chamber of commerce (Camera de Comert si Industrie) or the tax authority (Agentia Nationala de Administrare Fiscala, ANAF) in your region for the current requirements and registration process.

You must have a tax ID number (CIF) and keep records of income and expenses. Payments from customers through Websta come to you via Stripe into your own bank account - you receive the money directly, not through Websta. Make sure your bank account is in the name under which you are registered for tax purposes.

Professional liability insurance and any required certifications for plumbing work are separate issues. Check with your local authority or professional body whether you need specific qualifications or licenses to work on gas, heating systems, or other specialised plumbing. These rules can vary by region.

Setting up payments through Stripe

Websta uses Stripe to handle card payments from customers. You need a Websta account and a Stripe account linked to your Romanian bank account. Stripe accepts bank accounts from Romania and pays out earnings regularly to your account. Set up your Stripe account before your profile goes live so payments flow smoothly when customers pay. You keep full control of your pricing; Websta charges a service fee separate from what the customer pays you.

What to write and do in your first hour

Start by writing down your basic details: your full name or business name, the towns where you work, your phone number and email. Then write a short paragraph about what you do - two or three sentences is enough. For example: 'I repair leaks, install water heaters, replace taps and fix radiators. I handle emergencies and planned jobs in Timisoara and nearby towns. Call or message to describe your job and I will give you a price.'

Next, decide which three to five services to list first. Pick the ones you do most often or do best. You can add more later. For each service, write a brief description - what the job involves, what problem it solves.

Then gather photos. If you have photos on your phone of past work, pick the clearest ones. If not, take a few photos of recent jobs - bathrooms, kitchens, pipes, or completed installations. Even one good photo is better than none. Upload them to your profile.

Last, choose whether to use a contact form for quotes or an online booking system. Most plumbers prefer quotes because every job is different. Test the form by sending yourself a test message to make sure it works.

Save your profile as a draft until you are ready. Then publish it and share the link with customers by phone, text or social media to let them know you are now on Websta.

Growing your profile over time

Your first profile does not need to be perfect. Add more services, photos and details as you work. Each time you finish a job, take a photo and add it. When customers leave feedback or send good inquiries, you can update your description to highlight what works. Use the Websta marketplace to watch how other plumbers in your region describe their work, and adapt your own profile based on what you learn.