Updated October 21, 2026
Where customers for IT and web work actually look in Rijeka
Customers for IT and web services in Rijeka come from several places. Small and medium businesses in the city - from retail shops to offices - need website work, IT support and digital help, and they often find specialists through online search, local referrals, or business directories. Schools and educational institutions occasionally hire for tech work. Startups and freelancers based in or near Rijeka look for developers and web specialists. Word of mouth from existing customers or business contacts is one of the strongest sources, especially in a city of Rijeka's size where professional networks matter.
Online search is becoming a normal first step. When a business owner or manager needs a web designer or IT support person, they search on Google or look at local service platforms. A clear profile with your services, prices and booking option makes you findable when someone searches for IT and web work in Rijeka. Having a page that shows what you do and how to contact you is no longer optional - it is what most customers expect.
Setting your first prices in a city like Rijeka
Pricing is hard when you start, and there is no single right answer. In a city like Rijeka, customers often have less budget than in larger European cities, and they compare prices carefully. Your first prices do not need to match what specialists in Zagreb or abroad charge. Instead, think about what you need to earn per hour or per project to live in Rijeka, then add room for the work that does not pay - learning, failed leads, admin time, and unsold hours.
A common mistake is pricing too low to seem attractive. Low prices attract customers who will always chase cheaper options and are harder to work with. Instead, price honestly for the value you give and the time you spend. You can start at a level that feels realistic for your experience and location, then adjust as you take on better customers and learn what the market will actually pay. Be ready to talk about money directly with customers - tell them your rate, explain what it covers, and let them decide if it fits their budget.
Tax and independent work: what to check in Croatia
When you work as an independent person in Croatia and earn money, you have legal obligations. The Croatian authorities you need to contact are the tax authority (Porezna uprava) and your local city or municipal administration office, which handles registration of self-employed persons and sole traders. The rules cover when you must register, what taxes and contributions you owe, and how to keep records. These rules change, so do not rely on this article - contact the tax authority or a local accountant to confirm what applies to your specific situation before you take your first payment.
One key point: when customers pay you through Websta using card payments, those transactions go to your own bank account via Stripe, and you are responsible for reporting that income to the tax authority. Keep clear records of what you earn and what you spend on your business. Having separate tracking from the start makes tax time simpler and keeps you legal.
Your first ten customers: what they usually look like
Your earliest customers are rarely the ideal ones. They come from your network - friends, former colleagues, or people who know you already. They often negotiate on price, have unclear ideas about what they need, or move slowly on decisions. This is normal. The value of these first customers is not the money - it is the experience, the portfolio work, and the testimonials.
As you take on more work, you will learn to spot better customers faster. You will also get better at saying no to projects that do not fit your skills or pay enough. By your tenth customer, you will have a clearer sense of who you work best with and what type of work you actually want to do. Do not judge your whole business on the first few months - that period is always messier than what comes next.
What tends to go wrong in the first months
Most IT and web specialists who start out struggle with the same things. Underestimating how long work takes is common - you quote a price based on happy assumptions, then spend far more time on the actual project. Scope creep happens when a customer keeps asking for extras and you say yes each time, turning a profitable job into a loss.
Another frequent problem is taking every customer who comes along. You end up with work that does not suit you, customers who are difficult, or projects that pay too little for the effort. Early on, this feels necessary - you need the money and the work. But it gets harder to drop bad customers later, and it fills your time with work that stops you from finding better work.
Finally, many people forget to separate their business and personal finances, forget to track income and expenses, or do not follow up with interested customers who go quiet. These are easy to fix if you start the habits now, before you have dozens of customers.
How a Websta profile helps you earn in Rijeka
A Websta profile is a simple website for your IT and web services. It shows your services, your prices, photos of your work, and an online booking form or contact form. When someone searches for IT and web specialists in Rijeka on Google or through the Websta marketplace, your profile can show up. Customers can see what you do and how to reach you without leaving the platform.
The profile is also a page you can send to anyone - a potential customer, a referral, or someone who asks about your work. It looks professional and saves you time explaining what you offer. When someone books or contacts you through the form, you handle it as usual. If they pay by card, the money goes directly to your own bank account through Stripe, and you keep all of it apart from Stripe's processing fee.
A profile alone will not bring you many customers at first. But over time, as you add work samples, as customers leave notes about their experience, and as your profile appears in more searches, it becomes a steady source of inquiries. It costs you no time once it is set up - it works while you are busy with other work.
Taking the first step
Start by being clear about what you actually do. Do you build websites, provide IT support, manage social media, fix computers, or something else. Your answer shapes everything - your price, your customers, and your marketing. Write it down plainly.
Then set a first price based on what you need to earn and what your skills are worth. You will change it as you learn the market. Tell people what you do and how much it costs. Add yourself to Websta or similar platforms so customers can find you. The rest comes from doing the work, learning from each customer, and gradually building a client base that pays enough and is worth your time.
Frequently asked questions
- How much can I earn as an IT and web specialist in Rijeka?
- Earnings depend on how many hours you work, what price you charge, and how many paying customers you have. There is no fixed income for this work - it takes time to build up customers and find the right price level for your market. Do not expect a set amount per month, especially in the first months.
- Do I need to register as a self-employed person before I take my first payment?
- You need to check with the Croatian tax authority (Porezna uprava) and your local city or municipal office about the rules for your specific situation. In most cases, yes, you must register before you work and earn money. Do not start without checking - the requirements and timing matter legally.
- How do I find my first customers in Rijeka?
- Your first customers usually come from your personal and professional network - people who know you already. Tell colleagues, friends, and former contacts that you offer IT and web services. Posting a profile on Websta or similar platforms helps people find you through search. Word of mouth and referrals are still the strongest source in a city like Rijeka.
- Should I set a low price to attract customers faster?
- Low prices attract customers who chase cheap work and are often harder to please. Instead, set an honest price based on your experience and what you need to earn in Rijeka. You can adjust later as you gain experience and attract better customers. Quality customers care more about reliability and good work than the lowest price.
- What is a Websta profile and do I need one?
- A Websta profile is a simple website showing your services, prices, and contact details. Customers can book or contact you through it, and you get paid directly to your bank account. You do not need one to start earning, but it makes you findable through search and gives you a professional page to send to anyone interested in your work.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.