How to Set Up a Barber Profile on Websta in Malaysia

What to put on your Websta profile page

Your profile page acts as a web presence for your barbershop or mobile barber service. Unlike a social media account, it gives you one central place where customers can see your services, book appointments or request a quote, see photos of your work, and contact you directly.

Start with a clear description of what you offer: haircuts, shaves, beard trimming, fades, hair colouring, or any other service you provide. List each service separately so customers understand exactly what you do. You set the prices for each service yourself.

Add photos of your work, your barbershop interior or setup, and any tools or products you use. Customers in Malaysia often decide based on seeing the space and the quality of previous cuts. If you work from home or at a rented chair in a larger salon, show that space.

Choose the town or area where you work. Websta shows profiles to people searching nearby, so accuracy matters. If you serve multiple towns, you can list your primary location.

Write a short introduction of two to three sentences: your name, how long you have been cutting hair, what makes your approach different, or what your customers typically say about you. Keep it simple and factual.

• Service list with names and your prices
• 5-10 photos of haircuts, your space, or your setup
• Your town or service area
• How customers contact you (phone, WhatsApp, or through the form on your profile)
• Online booking or quote request option if you want to accept appointments that way
• Languages: English and Malay, or English and Mandarin, depending on your customer base

How customers find barbers in Malaysia on Websta

Customers in Malaysia search for barbers by service and location. When someone types 'barber near me' or the name of their town into the Websta marketplace, they see profiles of barbers working in that area. The marketplace path is /marketplace/barber.

Most searches come from people looking for a specific service - a fade, a trim, beard work - or from someone who wants to post a task offering payment for a barber to come to their home or office. This is common in Malaysia, particularly in larger towns where customers value convenience.

Customers may also find you through a direct link if you share your Websta profile on WhatsApp, Facebook, or word of mouth. Unlike Google, Websta works as a two-way marketplace: you can wait for customers to find you, or you can make offers when they post a task.

What to check about working as an independent barber in Malaysia

Malaysia requires sole traders and small business owners to register. If you are self-employed as a barber, check with the Lembaga Hasil Dalam Negeri (LHDN - Inland Revenue Board) about your registration requirements and tax obligations. The exact steps and thresholds depend on your location and income, so contact your local LHDN office or a local accountant to confirm what applies to you.

If you work in a rented chair or space in a larger salon, clarify with the owner whether you are a customer renting space or an employee. This affects how you report income and whether you need separate registration.

Hygiene and health regulations for barbers are set by local authorities and the Ministry of Health. Keep your tools sanitized and your workspace clean according to current guidelines. Check with your local health department if you are unsure of the standards.

Payment to customers happens through Stripe, the payment processor. Websta pays out to the bank account you register. You will need a Malaysian bank account and to understand Stripe's requirements for Malaysia, which you can check on their website.

Languages for your profile

English and Malay cover most of Malaysia. Many customers in urban areas are comfortable in English, but Malay reaches a wider audience across the country. If you work in areas with large Mandarin-speaking communities - parts of Kuala Lumpur, Penang, Selangor - consider adding Mandarin descriptions of your services as well.

You do not need to translate everything. Your service list, prices, and a short introduction in two languages are enough to start.

What to do in your first hour

Set up your profile with your name, phone number, and town. Write one paragraph about yourself: years of experience, what you specialize in, or what customers appreciate about your work. Keep it to three sentences.

List three to five of your main services with the prices you charge. Be honest about what you offer - if you do cuts and shaves, list both. Do not list services you do not actually provide.

Upload at least two clear photos: one of a haircut you have done and one of your work space or chair. Phone camera photos are fine if they are in focus and well lit.

Choose your town from the dropdown and decide whether you want to accept online booking, quote requests, or both. If you prefer customers to call or message you on WhatsApp, say so in your profile introduction.

Write your profile in English and Malay, or English and the language most common in your area.

Managing bookings and payments

Websta lets customers book a time slot with you or request a quote. Choose the option that suits your work style. If you work by appointment, enable online booking. If you prefer to discuss details with each customer first, choose quote requests.

Payments come through to your own bank account via Stripe. You will need to set up a Stripe account linked to your bank details. The money is yours - you set the prices and keep the payment.

Your profile stays live and searchable as long as you keep it active. Respond to bookings and inquiries promptly so customers know you are working.

Getting more customers

Share your Websta profile link on your WhatsApp status, Facebook page, or by word of mouth. A direct link is quick for customers to check out your work and book.

Post task offers when customers in your area post looking for a barber. This is how the marketplace works - you browse customer requests and make offers for the work you can do.

Keep your profile updated with new photos of your work and current prices. Regular updates show customers you are active.