How to set up a Websta profile as a cleaner in Luxembourg

What your profile page should contain

Your Websta profile is your storefront online. People in Luxembourg looking for a cleaner will visit your page to decide whether to contact you. The profile should be clear, complete and honest about what you do.

Start with a professional photo or two of yourself or your work. A photo of a clean room, cleaned surfaces or you with cleaning equipment helps potential clients see what they can expect. Avoid stock photos or images that do not show your actual work.

List the cleaning services you offer. Be specific: residential cleaning, office cleaning, post-construction cleaning, window cleaning, carpet cleaning, or specialized services like cleaning after renovation. If you work only in certain areas of Luxembourg, say so. If you travel to clients across the country, say that instead.

Include a brief description of how you work. Mention whether you bring your own equipment, what products you use, how long a typical job takes, and whether you offer one-off cleans or regular contracts. Clients want to know what happens when they book.

Add your prices or make clear that you offer quotes on request. Websta lets you set prices for standard services or use the booking system to receive quote requests from clients.

Choose the languages you work in. In Luxembourg, you may publish your profile in Luxembourgish, French, German or English, depending on the clients you want to reach and the languages you speak with clients.

How people in Luxembourg search for your services

On Websta's marketplace for cleaners in Luxembourg, people search by service type and location. They type in what they need - residential cleaning, office cleaning, window cleaning - and their town or district, and the platform shows providers nearby.

Clients often post a task describing the job, and cleaners in the area can make offers. This works well if you want to see the details before committing, or if the client wants to compare multiple offers. You can also set up standard services with fixed prices so clients can book directly without a back-and-forth.

Many searches in Luxembourg happen across the whole country, not just one city. People moving to Luxembourg or looking for a regular cleaner will search for your service and often are willing to travel or have you travel to them. Write your profile to reach people throughout Luxembourg, not just in one town.

Booking and quote requests on your profile

Websta offers two ways for clients to get in touch. A contact form lets people message you with questions. The online booking system lets clients book a service time slot directly if you have set up availability and prices.

Decide what works for you. Many cleaners in Luxembourg use quotes for larger or irregular jobs - a client describes the space, the work needed, and how often - and the cleaner replies with a price. For regular or standard services like a two-hour residential clean, you can set a fixed price and let clients book a time slot.

Make sure your response time is fast. Clients who get a quote or booking confirmation within hours are more likely to use you. Set up notifications so you see messages and bookings as they come in.

Self-employed status and what to check

In Luxembourg, if you work as a cleaner and are not employed by a cleaning company, you are likely self-employed. This means you need to register your business and handle taxes yourself. The exact rules depend on your situation - whether you have employees, turnover thresholds, and the type of work you do.

Check with the Luxembourg tax authority (Administration des Douanes et Accises) and the social security office (Centre Commun de la Sécurité Sociale) about registration, social contributions and tax obligations. The requirements differ if you are a Luxembourg resident or non-resident, and if you work part-time or full-time.

For payment, Websta uses Stripe to transfer money from clients to your bank account. You choose your own prices and receive payments directly. Make sure you keep records of all income for tax purposes.

What languages to use on your profile

Luxembourg has four official languages: Luxembourgish, French, German and English. Your profile can be published in any of these. Choose based on the clients you want to reach and the languages you speak.

If you speak Luxembourgish and target local residents, publish in Luxembourgish. If you want to reach expat communities or international companies, English or French may work better. Many cleaners in Luxembourg use two or three languages to reach a wider audience.

Keep descriptions short and clear in each language. Use simple language about what you clean, where you work, and how to contact you.

First steps: what to write in your first hour

You do not need to be perfect on day one. Start with the basics and improve your profile as you go.

Write a one or two sentence description of what you do. Example: 'I offer residential and office cleaning in Luxembourg. I bring all equipment and use eco-friendly products.'

List three to five services you offer and the rough cost or say 'quote on request'.

Add one or two photos of your work or yourself. If you do not have photos yet, take some of a space you have cleaned or of your equipment.

Write a short note about your availability - how many days a week you work, how far you travel, how you prefer clients to contact you.

Choose the language or languages you will use.

Set up your contact form and decide whether you want online booking or quote requests.

After that, you can refine details, add more photos, and update your services as you learn what clients in Luxembourg are looking for.