Can I use Websta if I work from home or travel to clients?

Yes. You set your location and can describe your service area in your profile. Some hairdressers work from a salon, others from home, and others travel to clients. Websta works for all these setups. Just be clear in your profile about where you work and which towns or areas you cover.

Do I need to have a business license to list my services on Websta?

Requirements depend on your state and how you work. If you are self-employed, check with your local city council or district office about licensing and registration rules. If you work for a salon, the salon usually handles this. Set up your account correctly from the start to avoid problems later.

What if someone books a service but does not show up?

Websta does not handle cancellation policies for you. You set your own rules about cancellations and no-shows, and communicate these to customers in your profile or when they book. Make sure customers understand your policy before they reserve a time.

Can customers pay me in cash instead of by card?

On Websta, payments go through Stripe by card. You can discuss other payment methods with customers outside the platform if you choose, but Websta bookings and the marketplace use card payments only.

How do I get photos of my work if I am just starting out?

Take photos of your work with a smartphone in natural light. Ask clients if you can photograph their hair after you finish. Start with a few good photos - even 3-5 clear images of different styles help customers see what you can do. You can add more as you build your portfolio.

How to set up a Websta profile as a hairdresser in Malaysia

Updated October 21, 2026

What to put in your profile

Your Websta profile is a web presence that works like a small website. It shows customers what you offer, where you work, and how to reach you. For a hairdresser in Malaysia, include these sections:

A profile photo of yourself (professional but natural) and at least 3-5 photos of your work - finished cuts, color treatments, styling, or before-and-after shots. Customers want to see the quality and style range you can deliver. Photos taken with a smartphone in good daylight are fine.

A services list describing what you offer: cuts, coloring, perms, treatments, styling for events, or specialist work like keratin treatments. You set the service names and descriptions. Keep descriptions short - one or two sentences per service.

A location section showing your town or area in Malaysia. If you work from a salon, list the salon name and address. If you travel to clients, state which towns or areas you cover.

A contact form where customers can message you with questions or ask for a quote. You also have the option to offer online booking so customers can reserve a time slot directly. You decide which services allow direct booking and which ones require a quote first.

Your phone number and email so people can reach you outside the platform too.

Languages to use

Publish your profile in the language your customers use. In Malaysia, this is often English, Malay, or both. If you work in an area with a large Chinese-speaking community, Mandarin Chinese may also reach more customers.

You can create your profile in one language to start. Adding more languages later takes time but helps you reach a wider market. At minimum, use English or Malay clearly, with service names that are easy to understand.

How customers find you on Websta

Websta has a marketplace where people search for services by type and location. Someone looking for a hairdresser in Malaysia will search by town or area and browse providers nearby. Your profile appears in these search results if you have claimed or set up your account.

Customers also post tasks - for example, 'I need a haircut in Kuala Lumpur this Saturday' - and providers can make offers. This gives you a way to reach people who are actively looking for your service right now.

Your profile on Websta is separate from search engines like Google. Being on Websta puts you in front of people already looking for hairdressers in Malaysia on this platform.

Payment and booking setup

On Websta, customers pay for your services by card through Stripe. The payment goes to your own bank account - Websta does not hold your money. You need an active Stripe account linked to a Malaysian bank account to receive payouts.

Before you launch your profile, check with Stripe whether they support your bank and your account type. Set up your Stripe account separately before you start taking bookings on Websta.

You control your prices and services. You also decide whether to allow online booking for each service or ask customers to request a quote first.

What to check about working as an independent hairdresser

In Malaysia, the requirements for working as a self-employed hairdresser vary by state. Some states may require you to register with local authorities or obtain a business license. Since regulations differ, check with your city or town council (Majlis Bandaraya or Pejabat Daerah) about any permits, licenses, or registration you need.

If you work from a salon, the salon owner usually handles licensing. If you work independently from home or travel to clients, you are responsible for checking local rules.

You should also understand tax obligations. If you earn income as a self-employed person, you may need to file income tax returns with the Inland Revenue Board of Malaysia (Lembaga Hasil Dalam Negeri Malaysia). A local accountant can advise you on your specific situation.

Keep records of your transactions through Websta and Stripe for tax and business purposes.

What to write in your first hour

Start by filling in the basics: your name, phone number, email, and the town or area where you work. Then write a short description of what you do - something like 'Professional hairdresser offering cuts, coloring, and styling services' is enough to start.

Add your main services and describe each one briefly. For example: 'Women's haircut - precision cutting for any style' or 'Keratin treatment - smoothing and repair for damaged hair'.

Upload at least one clear photo of your work. It does not need to be perfect - a good photo of a finished style is better than no photo. Add more photos as you have them.

Set your location to the town or area where you work. If you use the booking feature, add your available hours and days.

Your profile does not need to be complete on day one. You can edit it anytime to add photos, refine descriptions, or update your services and hours.

Frequently asked questions

Can I use Websta if I work from home or travel to clients?: Yes. You set your location and can describe your service area in your profile. Some hairdressers work from a salon, others from home, and others travel to clients. Websta works for all these setups. Just be clear in your profile about where you work and which towns or areas you cover.
Do I need to have a business license to list my services on Websta?: Requirements depend on your state and how you work. If you are self-employed, check with your local city council or district office about licensing and registration rules. If you work for a salon, the salon usually handles this. Set up your account correctly from the start to avoid problems later.
What if someone books a service but does not show up?: Websta does not handle cancellation policies for you. You set your own rules about cancellations and no-shows, and communicate these to customers in your profile or when they book. Make sure customers understand your policy before they reserve a time.
Can customers pay me in cash instead of by card?: On Websta, payments go through Stripe by card. You can discuss other payment methods with customers outside the platform if you choose, but Websta bookings and the marketplace use card payments only.
How do I get photos of my work if I am just starting out?: Take photos of your work with a smartphone in natural light. Ask clients if you can photograph their hair after you finish. Start with a few good photos - even 3-5 clear images of different styles help customers see what you can do. You can add more as you build your portfolio.

About the numbers

Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.

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