How to set up a Websta profile as a mover or courier in France

What goes on your profile page

Your Websta profile is a page that looks like a small website. It holds your business information, photos, services, prices that you set yourself, and a way for customers to contact you or request a quote.

For movers and couriers in France, your profile should include: a clear description of what you do (house removals, office moves, parcel delivery, piano transport, document courier services - whatever applies to you); photos of your vehicle or team at work; a list of the services you offer with the prices you decide; your working hours and coverage area; contact information; and a contact form or online booking so customers can reach you directly.

Add photos that show your work clearly - your vehicle, your team loading or unloading, the inside of your van or truck. Customers want to see who they are hiring. Keep text straightforward: say what you move or deliver, how far you travel, and how quickly you respond to inquiries.

Languages: France has French as the official language. Publish your profile in French. If you regularly work with international clients (moving for expat families, cross-border courier work), you can add English, but French is essential.

How people search for movers and couriers on Websta

On Websta's marketplace, people in France look for movers and couriers by service type and location. The platform has a section for transport services where customers can browse providers nearby or post a task asking for quotes.

When someone searches, they filter by what they need - moving house, moving office, parcel delivery, or courier service - and by where they are. If you cover multiple towns or regions, your profile appears in searches across those areas. Someone moving from Lyon to Marseille will see providers who work that route; someone in Paris needing a same-day courier will find local couriers in their district.

To be findable, make sure your service descriptions match what people search for. Use clear terms: 'house removal', 'office move', 'delivery service', 'courier', 'piano moving', 'student moving' - whatever you do. Include the towns or regions you cover in your profile text.

Legal and business requirements to check

As an independent mover or courier in France, you need to verify what legal status and permissions you need. The rules depend on the type of work you do and how you operate.

If you are a sole trader (micro-entrepreneur or auto-entrepreneur) or have registered your business, you should have a business registration number and be registered with the relevant authorities. Check with your local URSSAF office (Caisse du Régime Social des Indépendants) or your local business registration office (Chambre de Commerce et d'Industrie or Chambre des Métiers) to confirm you have the right status for your work.

For goods transport (moving, delivery), France has regulations about vehicle capacity, insurance, and whether you need a transport licence. A van used for occasional removals for friends may have different rules than running a professional removal business. Contact your local authorities or a business advisor to confirm what applies to you. Insurance is essential - you will need professional liability insurance and vehicle insurance that covers commercial use.

Payment: Websta uses Stripe to handle customer payments. Money is paid out to your own bank account. You will need a French bank account and to have provided correct tax information.

Services to list on your profile

List every service you actually offer. Common services for this trade include:

Each service should have a clear title and a short description of what is included. If you charge by the hour, by the job, or by distance, make that clear. If you offer a free quote or site visit, say so in the service description. The price is what you decide - Websta does not set it for you.

• House removals (local, regional, or long-distance)
• Office or shop removals
• Student moving
• Parcel or package delivery
• Courier services (same-day, timed delivery)
• Piano or antique moving
• Storage services (if you offer them)
• Packing and unpacking
• Furniture delivery

Booking and quotes on your profile

Websta lets customers request a quote or book a time slot through your profile. You decide whether to accept online bookings for a fixed service (such as a same-day courier delivery at a set price) or to ask customers to submit details so you can give a custom quote.

For removals, most work this way: a customer fills in a contact form or booking form with details of their move - where they are moving from, where to, how many rooms, date needed - and you respond with a quote. This protects you because each move is different and you need to know the size and distance to price it fairly.

For courier or parcel services, you might offer fixed prices for common routes or parcel sizes, with an online booking system. For removals and larger jobs, a quote request form works better. You can set this up on your profile.

What to write in your first hour

When you first set up your profile, write the core information that tells customers who you are. You do not need everything polished on day one.

Start with: a headline (for example, 'Local removal and courier services in Provence', or 'Office and house moves across France'); a short paragraph about your business (how long you have worked, what you specialize in, your coverage area); a list of the main services you offer; your phone number and email; and the towns or regions you cover. Add at least one clear photo of your vehicle or team. Upload your prices for the services you offer. Then go live. You can refine your photos, descriptions, and services later.

Make sure the languages are set correctly - French should be the main language. If you add English or another language, do so consistently across your profile.

Managing your profile and customers

Once your profile is live, customers can contact you through Websta's contact form or booking system. Respond promptly - for a moving or courier business, people often need service at short notice. Set clear expectations about when you can do a quote, how long it takes, and how you communicate with customers before and during a job.

Update your profile if your coverage area changes, if you add new services, or if your prices change. Keep your photos current. If you stop offering a service, remove it so customers do not contact you for work you no longer do. Use Websta's messaging to keep all customer inquiries in one place and stay organized as your bookings grow.