How do I get paid when someone books through Websta?

Payment goes to your own UK bank account through Stripe, the payment processor. You set up Stripe when you create your profile. The money lands in your account after the transaction. Websta does not hold the money or take a cut of your prices - you set your rates and keep what you charge.

Can I work as a mover or courier across the whole of the UK?

Yes. You can set your profile to cover a wide area or the whole country if that is how you work. Tell customers clearly which regions or distances you cover - someone in London may not want to hire a courier based in Edinburgh. Be specific so customers know whether you can help them.

Do I need a special licence to be a mover in the UK?

There is no single 'moving licence' for the UK, but different rules apply depending on where you work and what you do. Check with your local council about waste carrier registration if you remove items, parking rules in residential areas, and any other requirements in your region. Your insurance provider can also advise what you need for commercial moving work.

What photos should I include on my profile?

Include at least one photo of yourself or your team and one of your vehicle. If you offer packing, a photo of packed boxes helps. Real photos work better than generic ones. Three to five clear images are enough to start. People want to see who they are hiring and what vehicle will arrive.

Can I publish my profile in languages other than English?

Your main profile should be in English, since that is how customers search in the UK. If you speak other languages, you can mention that in your profile - for example, 'Polish-speaking team' - but keep the main text in English for discoverability.

How to set up a Websta profile as a mover or courier in the UK

Updated October 21, 2026

What your Websta profile should contain

A Websta profile for movers and couriers works as both a storefront and a booking tool. Start with a clear description of what you offer - whether that is house moves, office relocations, same-day courier runs, or storage services. Be specific about the areas you cover, since customers search by location and distance matters for this work.

Your profile needs several core sections. A services list should show each type of work you do: removal of household goods, commercial moves, packing services, or courier delivery by van, bike or on foot. For each service, you set your own rates and terms. Add photos that show your vehicle, your team at work, or packed items ready for transport - real images work better than generic stock photos. A contact form lets customers reach you with questions. Online booking or a quote request system lets people reserve your time or ask for a price estimate without phoning.

Keep your opening summary to one or two sentences about who you are and what you do. Many customers skim profiles quickly, so make the key information visible at the top. If you work across the whole country or a large region, state that clearly. If you focus on one city or county, say so.

Photos and presentation

People looking for movers and couriers want to see who they are hiring. Include at least one photo of yourself or your team, and at least one of your vehicle. If you have a van or truck, show it clearly. These images build confidence that you are a real operation.

If you offer packing services, a photo of packed boxes or protective wrapping is useful. For courier work, a photo of you with a parcel or at a delivery address works. Avoid blurry or dark images. You do not need a large number of photos - three to five good ones are enough to start.

Language and audience

In the United Kingdom, publish your profile in English. Most customers will search in English, and regulatory information and payment systems operate in English. If you personally speak other languages and want to note that in your profile - for example, 'Polish-speaking team available' - you can mention it, but keep the main profile text in English.

How people find movers and couriers on Websta

Websta has a marketplace where people search by service and location. Someone needing a house move in London or a same-day courier in Manchester would search on the marketplace for 'movers' or 'couriers' and filter by their town or postcode. Your profile appears in those results if your location and services match.

People also post tasks on the marketplace - for example, 'Need 2 people to move a flat contents from Coventry to Birmingham next Saturday' - and providers like you can make offers on those jobs. This is a way to find work beyond people finding your profile directly.

Payments and bank details

When a customer books or pays through Websta, the money goes to your own bank account via Stripe, the payment processor. You will need a UK bank account and to set up Stripe to receive payments. Stripe handles the transaction, and the money lands in your account. You set your own prices for each service - Websta does not set them for you.

What to check as an independent provider

Before you start taking bookings, confirm a few practical points. If you work as a sole trader, you may be registered with Companies House or be self-employed registered with HMRC - check what applies to your situation. If you use a van or larger vehicle, confirm that your insurance covers commercial use and customer goods. Public liability insurance is worth having for this work.

Check what your local authority requires for moving or courier work - rules can vary slightly by council, though there is no single 'moving licence' for the whole UK. Some councils ask for waste carrier registration if you remove items; some have parking or access rules in residential areas. Ask your local council planning department or environmental health team what they need from you.

If you operate a vehicle, make sure your van or car is roadworthy and properly registered. Keep records of what you carry and insure it appropriately. These are standard business basics, not Websta-specific, but they matter for your customers and for legal protection.

What to write in your first hour

When you first set up your Websta profile, start simple. Write a two-sentence summary: who you are and what you do. List three to five services you actually offer - do not list services you do not do. Write the areas you cover: 'Greater London', 'North West England', 'National', or a specific radius from your base.

Add one or two photos - at minimum, one of you or your team and one of your vehicle. If you have a quote request form or online booking set up, activate it. If not, make sure your contact form is visible so people can message you.

Set your rates for the main services. You do not need perfect pricing right away, but customers expect to see ballpark figures. You can update prices later. Once these basics are live, your profile is live in the marketplace, and people in your area can find and contact you.

Frequently asked questions

How do I get paid when someone books through Websta?: Payment goes to your own UK bank account through Stripe, the payment processor. You set up Stripe when you create your profile. The money lands in your account after the transaction. Websta does not hold the money or take a cut of your prices - you set your rates and keep what you charge.
Can I work as a mover or courier across the whole of the UK?: Yes. You can set your profile to cover a wide area or the whole country if that is how you work. Tell customers clearly which regions or distances you cover - someone in London may not want to hire a courier based in Edinburgh. Be specific so customers know whether you can help them.
Do I need a special licence to be a mover in the UK?: There is no single 'moving licence' for the UK, but different rules apply depending on where you work and what you do. Check with your local council about waste carrier registration if you remove items, parking rules in residential areas, and any other requirements in your region. Your insurance provider can also advise what you need for commercial moving work.
What photos should I include on my profile?: Include at least one photo of yourself or your team and one of your vehicle. If you offer packing, a photo of packed boxes helps. Real photos work better than generic ones. Three to five clear images are enough to start. People want to see who they are hiring and what vehicle will arrive.
Can I publish my profile in languages other than English?: Your main profile should be in English, since that is how customers search in the UK. If you speak other languages, you can mention that in your profile - for example, 'Polish-speaking team' - but keep the main text in English for discoverability.

About the numbers

Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.

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