Updated October 21, 2026
What sections to include on your Websta profile
Your profile page should give potential customers a clear picture of what you do. Start with a profile description - a short paragraph that says what services you offer and the areas you cover. Include your town and state, since customers search by location.
Add a services section that lists the specific jobs you take on. For movers, this might include residential moving, commercial moving, packing and unpacking, furniture assembly, or storage-related services. For couriers, describe what you deliver - same-day packages, documents, parcels within your region, or other specialties. Be specific about any limits, like maximum weight or distance.
Post photos of your vehicle or work. Customers want to see what they are hiring. Include images that show the condition of your truck, your equipment, and if relevant, examples of packed items or completed jobs.
Set up a services and pricing section where customers see what you charge for. You control these prices yourself through Websta. Include enough detail so customers understand what they are paying for - for example, hourly rate for moving, per-mile rates for courier runs, or flat fees for specific jobs.
Add a booking or quote request section. You decide whether customers can book directly on your profile or submit a task for you to review and quote. Both options work; choose what suits your business.
Photos that matter for movers and couriers
Quality photos build trust. For movers, photograph your truck or van from the side and back so people see the size and condition. Include photos of the inside - cargo area, ramps, straps, blankets. If you offer packing services, show boxes, tape, and materials. A photo of your team or yourself in uniform or with your vehicle helps customers see a real person behind the business.
For couriers, show your vehicle clearly - bike, car, or van depending on what you use. Include a photo of your delivery bag or containers if you have branded equipment. A current photo of yourself helps too.
Keep photos recent and well-lit. Customers judge partly on what they see before they contact you.
How people find movers and couriers in the United States
Customers in the United States search for movers and couriers through Websta's marketplace by service type and location. They enter their town or zip code and browse profiles of providers near them, or they post a task and wait for offers from providers in their area.
People typically search for 'movers near me', 'moving company [city name]', 'courier service [city name]', or 'same-day delivery [area]'. Make sure your profile clearly shows your town and the area you serve so it appears in these searches.
Some customers use the booking form on your profile directly if they have already found you. Others post a task in the marketplace and invite you to make an offer. Both paths matter - make your profile complete and your response times quick.
What to know about working independently as a mover or courier
As an independent mover or courier in the United States, you are typically a sole proprietor or operate under a business structure you have chosen. You are responsible for obtaining any licenses, insurance, and permits required by your state and local authority. Requirements vary by state - some states regulate movers more strictly than others, and courier regulations also differ. Check with your state's transportation authority and your local city or county office to understand what you need.
You will need commercial liability insurance and, if you own a vehicle for this work, commercial vehicle insurance. Your personal auto policy will not cover business use. Get quotes from insurance providers familiar with moving and courier businesses.
Websta handles payment processing through Stripe. Customers pay you through the platform, and the money goes directly to your own bank account that you link to Stripe. You keep the full price you set - you are not buying a package or paying a recurring fee to Websta for use of your profile.
Keep records of your income and expenses for tax purposes. Consult a tax professional about self-employment tax, quarterly payments, and deductions relevant to your work.
Which languages to publish in
Publish your profile in English if that is your working language. If you work in a region where many customers speak another language - such as Spanish, Mandarin, or another language common in your area - consider adding a second language version of key sections like your service description and contact information. Websta supports multiple languages, so you can reach a wider audience in your region.
What to write in your first hour
Start by writing a clear, honest description of your business. Say what services you offer, where you operate (your state and the towns or radius you cover), and what customers should know about you. Write in your own words - no need for fancy language.
List your main services with brief descriptions. For moving, describe residential, commercial, or specialty moves. For courier work, say what you carry and how fast you deliver. Keep it factual.
Write a short bio or summary. Mention how long you have been in the business if relevant, any certifications or specializations, and your contact information. Customers want to know they are hiring someone reliable.
Upload a few clear photos - your vehicle and, if you are comfortable, a photo of yourself. Even a few good photos make a difference.
Set up your contact method - phone, email, or messaging through Websta. Respond to inquiries quickly. Your willingness to reply fast is often what tips a customer toward booking with you.
Frequently asked questions
- Do I have to use Websta's payment system or can customers pay me directly?
- Websta uses Stripe for payments, and money goes directly to your bank account. You control your prices and receive the full amount you set. You do not pay Websta a cut of each job. Customers pay through the platform, not directly to you.
- Can I operate in multiple states with one Websta profile?
- Your profile is organized by location, so you can serve customers in different states. When setting up, list your home base and the areas you serve. If you operate across multiple regions, be clear in your service description about where you work and any travel fees that apply.
- Do I need special licenses to move or deliver goods in the United States?
- Requirements vary by state and local area. Some states regulate household movers and require permits; others do not. Courier regulations also differ. You must check with your state's transportation or commerce department and your local city or county government to learn what licenses and permits you need before you start taking jobs.
- How do customers find me if I am a new provider?
- Customers search Websta's marketplace by service type and location. Your complete profile with photos, services, and your town helps you appear in those searches. Respond quickly to inquiries and requests. Build a track record, and more customers will find and book you over time.
- What if I want to turn down a booking or quote request?
- You review each booking or quote request and decide whether to accept or decline. You are not obligated to take every job. Simply decline through Websta and the customer can request offers from other providers.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.
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