Plumber profile on Websta: what to set up in the Netherlands

What your profile page should contain

Your Websta profile is a business page that shows who you are and what you do. Customers in your area will find it when they search for plumbing services on the marketplace. The profile should be clear and complete so people can decide whether to contact you.

Start with a photo of yourself or your work. Add a short description of what you do - for example, whether you handle emergency repairs, installations, maintenance, or all of these. Be specific about the kinds of work you take on. List the services you offer as separate items, so customers can see exactly what you do. Think about whether you work on residential pipes, boilers, drainage, leaks, or kitchen and bathroom fittings. You can add photos of finished jobs or materials you use.

Set your own prices and decide whether to quote per job or charge hourly rates. Write down the towns or postcodes where you work so people know your area. Add a contact phone number or email. Websta lets customers book a time slot if you set your availability, or they can ask for a quote through a form. Your profile page is where the payment card details go through Websta to your own bank account via Stripe, so you need to set that up.

• Profile photo and work photos
• Description of your plumbing work
• List of specific services you offer
• Your service area (towns or postcodes)
• Contact details
• Your own prices
• Availability for booking or quote requests
• Bank account for Stripe payments

Languages on your profile

Write your profile in Dutch. Most customers in the Netherlands search and read in Dutch, so that is where your work will be found. If you also speak English and want to reach international residents or expats, you can add an English version of your main description and services. Websta supports multiple languages, so you can publish the same profile in both.

How people search for plumbers in the Netherlands

On Websta, customers browse plumbing services by location and service type. They search the marketplace by postcode or town name and filter for plumbers. When you set up your profile, your town and service area go into the search, so customers nearby can find you. Some people will book directly if your availability is open. Others will post a task describing their problem - a leaky tap, a boiler issue, or an installation job - and local plumbers like you can see it and make an offer.

Outside Websta, Dutch customers also use Google Maps, online directories, and local word of mouth. Having a Websta profile gives you another place where people can book or ask for a quote, and it reaches customers who are actively looking for a service provider right then.

Registration and business setup in the Netherlands

If you work as a sole trader or self-employed plumber in the Netherlands, you need to register with the Dutch Chamber of Commerce (Kamer van Koophandel, or KvK). This is how you get a business number and appear in the official register. Check the KvK website for the steps to register your plumbing business and what documents you need.

You will also need to register for VAT (Omzetbelasting) if your turnover is above the threshold set by Dutch tax law. Websta does not handle VAT or tax reporting - you manage that yourself. Set up a separate business bank account so payments from customers come into the right place. Stripe connects to this account and pays out your earnings.

If you work with gas boilers or heating systems, you may need a specific certification or qualification. Check with the Dutch regulator or your industry association to confirm what qualifications are required for the work you do. Insurance is not mandatory by law for plumbing work, but many customers and jobs expect it, so it is worth getting liability insurance as a plumber.

Setting up your Websta profile: the first hour

Start by writing a short description of yourself and what you do. Keep it plain and honest: say what kind of plumbing you do, how long you have been in the trade, and where you work. Include your service area - the towns and postcodes you cover.

Add three to five services to your list. Examples might be: pipe repairs, boiler maintenance, tap installation, drain cleaning, leak detection. Be specific so customers know what you can help with.

Take or choose two to four photos. A photo of you or your van, and photos of finished work or your tools are good starts. Photos help customers feel confident about contacting you.

Set your prices for each service or describe your rate. You set these yourself, so research what other plumbers in your area charge and decide what fits your work and experience.

Add your phone number and email. Fill in the towns where you work. Set your availability for booking - for example, Monday to Friday, 8 am to 5 pm - or leave it open for quote requests.

Set up your Stripe account and link your bank details so payments go to you. This usually takes ten minutes.

Websta marketplace for plumbers in the Netherlands

Websta has a marketplace section where customers post tasks - a description of their plumbing problem and where they are. In the Netherlands, this shows up at /marketplace/plumbing. Plumbers in the country can see these tasks and submit offers to do the work. When a customer picks your offer, you handle the booking and payment through Websta. This is one way to find jobs beyond people who find your profile directly.

What happens when a customer books or requests a quote

If you set your availability on your profile, customers can book a time slot. They fill in their details and confirm the booking. You get a notification and can see their phone number or email to confirm the job and any details.

If you prefer to quote first, customers can send a quote request through your profile. They describe the job and you reply with a price. Once they agree, you handle the booking and arrange a time.

After the work is done and the customer approves, the payment is processed through Stripe to your bank account. Websta does not take the payment - it goes straight to you.