Repair and handyman services in the Netherlands: a Websta profile

What a Websta profile page should show

Your Websta profile acts as your own web address - a place where customers see who you are, what you do, where you work, and how to reach you. Unlike a marketplace listing, your profile page is yours to control and update. The core sections are your business description, a list of services you offer, photos of your work, pricing that you set, and a way for people to contact you or request a quote or booking.

For repair and handyman work, include a clear description of what you do - whether that is plumbing, carpentry, appliance repair, painting, general maintenance, or a combination. List each service separately so customers searching for a specific job can find it. Add photos of completed work, before-and-after shots if you have them, and photos of your tools or workspace if relevant. Customers want to see that you have done this type of work before.

You set the prices yourself or offer quotes on request. Some providers list fixed rates for common jobs; others prefer to quote after seeing the work. On Websta, customers in your area can find your profile through the marketplace at /marketplace/repair and contact you directly from there, or they can book a time slot if you offer online booking. Payments go through Stripe to your own bank account.

Languages to use

Write your profile in Dutch. Most customers in the Netherlands will search in Dutch and expect to read descriptions, service names, and contact information in Dutch. If you work with international clients or near a border where English is common, add an English version of your main description and key services, but Dutch is the priority. Keep the language simple and direct - describe what you do and what the customer gets, not vague promises.

How customers search for repair and handyman services

People in the Netherlands look for repair and handyman services by service type and location. On Websta, they browse the repair marketplace and filter by service category and town or postal code. They may search for 'loodgieter' (plumber), 'elektricien' (electrician), 'timmerwerk' (carpentry), 'schilderwerk' (painting), or general terms like 'klusjesman' (handyman). Most searches are local - someone needs work done in Amsterdam, Rotterdam, Groningen, or their neighbourhood, and they want a provider nearby who can come soon.

Customers also post tasks on Websta describing the work they need done, and providers respond with offers. This is another way people find you - through a task that matches what you do. Your profile visibility improves when you have a clear service list, photos, and a quick response time to inquiries.

Working as a self-employed repair provider

In the Netherlands, if you work as an independent repair or handyman provider, you are usually classified as a sole trader (eenmanszaak) or you work under a business entity. You must be registered with the Chamber of Commerce (KvK) and have a KvK number. Check with your local KvK office or the national KvK website for the exact registration steps in your region.

You are responsible for your own tax obligations, VAT registration if required, insurance, and compliance with health and safety rules on job sites. Since you handle tools and work in people's homes, liability insurance is standard practice - check what cover is required in your trade. For specific rules about licensing, certifications, or permits for your particular service - such as gas-fitting or electrical work - contact the relevant industry body or your local municipality (gemeente), as requirements differ by service type.

Payment through Websta uses Stripe, which handles the transaction and deposits money to your bank account. You receive the full amount you set as the price minus Stripe's standard processing fee. Keep records of all payments for your tax return.

What to write and upload first

Start with the basics. Write a short description of your service - one or two sentences saying what you do, how many years you have been doing it, and what areas you cover. 'I repair kitchens and bathrooms, with 8 years of experience, serving Amsterdam and the surrounding area.' is enough to begin with.

List your main services. If you offer ten different things, list them all, but start with the three or four you do most often or that bring you the most work. For each service, add a short note about what it includes if needed.

Upload at least three photos - one of your work, one of a finished job, and ideally one that shows you or your workspace. If you do not have photos yet, take some during your next few jobs. Photos are the single best way to show customers you are real and competent.

Set up contact options. At minimum, add a phone number and email. If you want to offer online booking for quick jobs like small repairs or consultations, set that up - but it is not required. Many handyman providers use a contact form or quote request form instead, so customers describe the work and you reply with a price and availability.

Add your service area - the towns and regions where you work. This helps the local search work properly.

Booking and quote requests

Websta lets you choose how customers contact you. You can set up online booking for services that have a standard duration and price - for example, a plumbing inspection or a painting consultation at an hourly rate. For most repair work, a quote request form works better, where the customer describes the job and you assess it and reply with a price and date options.

Customers in the Netherlands expect a response within one business day. Set your availability clearly so people know when you can visit or call them back. If you travel to job sites, mention your response radius in kilometres or by town list.

Building your profile over time

Your Websta profile will be more complete as you add more photos, customer feedback, and service details. After each job, ask the customer if they would be willing to write a short note about the work or allow you to photograph the result. Add these gradually to your portfolio.

Update your profile when you add a new service, change your rates, or adjust your working area. A profile that looks current and well-maintained gives customers confidence that you are still active and professional.