Updated October 21, 2026
What belongs on your Websta profile
Your profile page acts as a lightweight web presence. It shows your trade, location, and how customers can reach you. Unlike social media, it stays under your control and appears in search results when people look for builders and renovators in Singapore.
Start with the basics: your name or business name, the town or district where you work, and your phone number or email for contact. A short description of what you do - whether you handle full renovations, carpentry, tiling, plumbing, electrical work, or specialist tasks - helps people understand your scope.
Add photos of completed work. These are the strongest signal to potential customers. Include several images of different projects: before-and-after shots, detail work, and finished spaces. Clear, well-lit photos perform better than blurry phone snapshots.
List your services as separate entries with brief descriptions. Examples: interior renovation, kitchen and bathroom remodelling, wall and floor tiling, painting, minor repairs, structural work. Be specific about what you do and what you do not do.
Booking and quote requests
Websta offers two ways for customers to contact you: a contact form on your profile page, and the option to accept quote requests through the marketplace. You decide which suits your workflow.
A quote request lets a customer describe a project - say, a bathroom renovation in Clementi - and submit it as a task. Builders nearby then see it and can decide whether to make an offer. This works well if you want to browse incoming projects and choose which ones fit your schedule.
The contact form is simpler: customers send a message, you reply. Many renovators use this for direct inquiries from people who have already found their profile.
Both options route through Websta. When you receive a payment from a customer, it goes to your own bank account through Stripe. You set your own prices and terms.
Language and visibility across Singapore
Publish your profile in English. This is the working language for most service inquiries in Singapore and reaches the widest audience across all neighbourhoods and districts.
Consider adding a second language if you work primarily with a specific community - Mandarin Chinese, Malay, or Tamil are spoken by significant populations - but English alone is sufficient for a national presence.
Your profile can list multiple locations if you work across different towns. Specify the areas or districts where you take jobs. This helps the search algorithm match you with nearby customers.
How customers search for builders in Singapore
People in Singapore looking for a builder or renovator use two main paths. They search the Websta marketplace by service category - such as 'builders and renovators' - and filter by their location. They also post a task describing their project, and builders submit offers in response.
Search results show profiles sorted by relevance and distance. A clear, complete profile with photos ranks higher. Service descriptions matter: if someone needs bathroom tiling, a profile that mentions tiling specifically will appear in their results.
The marketplace is open to the whole country. A customer in Punggol can post a project and see offers from builders across Singapore, though they are likely to prioritise those nearby. Having a profile visible across the marketplace increases the chance that someone finds you.
What to check with local authorities
Singapore regulates construction and renovation work. Before starting work on any project, confirm the requirements that apply to you. This guide covers how to set up a profile; it does not cover building regulations, planning permission, licensing, or insurance.
Speak with the Building and Construction Authority (BCA) or a professional adviser about any certification, registration, or licensing you may need. Requirements can vary by the scope of work - major renovation, minor repair, or specialist trade.
If you work as a sole trader, also check with the Accounting and Corporate Regulatory Authority (ACRA) about business registration requirements. Have your business registration documents ready when you set up your profile.
What to write in your first hour
You do not need a polished website to start. A Websta profile takes less than an hour to set up with enough detail to attract work.
Begin with your contact details and a one- or two-sentence description of your trade. Example: 'Interior renovation and carpentry work across Singapore. Kitchen and bathroom remodelling, custom cabinetry, wall and floor finishing.' This tells people what you do without unnecessary words.
Add three to five photos of your best work, if you have them ready. If not, upload them later; a profile with a description and no photos is still visible, but photos greatly improve your chances of being contacted.
List five to eight services. Keep descriptions short and factual. Instead of 'we create beautiful spaces', write 'bathroom renovation including tiling, plumbing, and fixtures'.
Set up your contact method - either enable the contact form, or prepare to monitor quote requests. Test it by sending yourself a message to confirm it arrives.
Payment and account setup
When a customer pays for a job through Websta, the money goes into your own bank account via Stripe. You will need to connect your bank account to receive payments. Stripe handles the transaction; you keep the full amount after their standard processing fee.
You set your own prices for every service. There are no preset rates or hidden charges imposed by Websta on what you charge customers.
Keep your contact details and service list up to date so people can reach you quickly. A profile that has not been updated for months signals that you may not be active.
Frequently asked questions
- Do I need a business licence to appear on Websta in Singapore?
- You should check with ACRA about business registration requirements for operating as a sole trader in Singapore. Websta can host your profile, but registration with local authorities is a separate requirement you need to confirm.
- Can I publish my profile in a language other than English?
- English is the primary language for Websta in Singapore. You can add a second language to your profile if it helps you reach a specific customer base, but English will give you access to the broadest audience.
- How do customers find me on Websta?
- People search the marketplace by service type - 'builders and renovators' - and by location. They also post projects as tasks, and you can make offers. A complete profile with photos and clear service descriptions ranks higher in search results.
- What photos should I upload?
- Upload clear, well-lit photos of completed work. Include different projects if possible: full renovation shots, detail work, before-and-after comparisons, and finished spaces. Phone photos are fine as long as they are sharp. Start with three to five and add more over time.
- How quickly do I get paid?
- When a customer pays through Websta, the money goes to your bank account via Stripe. Processing times depend on your bank, but funds typically arrive within a few business days. You set your own prices and keep the full amount after Stripe's standard transaction fee.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.
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