Cleaning profile page for independent providers in Singapore

What your profile page should contain

Your profile is where potential customers learn about your work. Start with a clear description of what you do - whether that is residential cleaning, office cleaning, deep cleaning, or a mix of these. Be specific about the spaces you clean: flats, landed houses, shophouses, HDB units, offices, or other commercial spaces. Customers in Singapore search by both location and service type, so naming the areas you cover helps them find you.

A professional photo of yourself or your workspace helps people trust you. Add photos of finished work if you can - a clean kitchen, a tidy living room, or a sanitized office space. These show what your work looks like in real homes and offices across Singapore. You do not need many photos; three to five good ones are better than dozens of poor quality ones.

List the services you offer as separate items: general house cleaning, deep cleaning, move-in or move-out cleaning, office cleaning, window washing, or carpet cleaning. Each service should have a short description of what is included. This helps customers understand exactly what they are paying for and lets them choose what they need.

Booking and quote requests

You can set up your profile to accept online bookings for fixed services at set times, or accept quote requests for custom jobs. Many cleaners in Singapore use quote requests because cleaning jobs vary - a three-room flat takes different time and effort than a five-room house, and a one-time deep clean differs from weekly maintenance.

The quote request form lets customers describe their needs, and you can reply with your offer. This keeps communication in one place and lets you take time to give accurate pricing. If you do take bookings, set clear time slots and describe exactly what is covered in each booking option.

Languages and location

Singapore has four official languages. Publish your profile in English if that is what you are comfortable with, since it is widely used for business. If you also speak Mandarin, Malay, or Tamil, add your profile in those languages too - this expands who can find you. Websta lets you publish the same profile in multiple languages so you reach more of your potential customers across Singapore.

Your profile shows the town or area where you work. Singapore has no separate cities, but it is divided into regions and planning areas. List the areas you cover - for example, Tampines, Bedok, Jurong, Clementi, or central Singapore. If you are willing to travel across the island, say so. Customers near you will find your profile when they search by location on the Websta marketplace.

How customers find cleaners on Websta in Singapore

People in Singapore search for cleaners in two main ways on Websta. One is browsing by service type and location - they go to the cleaning category and filter by the area they live in or near. The other is posting a task with their cleaning needs and letting providers in that area make offers on it. Both paths lead to your profile if your information is complete and matches what people are searching for.

Your profile needs to be set up with the services you offer and the locations you cover. Without this information filled in, you will not appear in searches or task offers. Take time to describe each service clearly so that when someone searches for 'deep cleaning' or 'office cleaning' or 'HDB flat cleaning', your profile shows up if it matches.

What to sort out as an independent cleaner in Singapore

As an independent service provider, you are responsible for your own business setup. Check with the Accounting and Corporate Regulatory Authority (ACRA) about whether you need to register as a sole trader, and what records you must keep for tax purposes. The Inland Revenue Authority of Singapore (IRAS) has guidelines on tax obligations for self-employed people.

Liability and insurance are important. Some customers may ask whether you are insured if something breaks during cleaning. Look into personal accident insurance and public liability insurance to protect yourself. These are not required by law, but they can protect you if a customer makes a claim.

You will need to pass any payments through Websta using Stripe, which connects to your own Singapore bank account. Set up your Stripe account before you start taking payments. You keep control of your prices and receive payments directly to your account.

Check with the Ministry of Manpower (MOM) if you plan to hire help. There are rules about hiring and paying workers, even on a casual basis. If you work alone, this does not apply, but it is worth knowing if you grow.

What to write in your first hour

Start with a headline that describes what you do: 'House and flat cleaning across Singapore' or 'Office and residential cleaning - HDB, condos, landed homes'. Then write two or three sentences about your approach - for example, whether you use eco-friendly products, your experience level, or your focus on detail.

List at least three services with a short description of each. Do not worry about perfect wording; clear and honest is better. For example: 'General cleaning - weekly or bi-weekly maintenance of kitchens, bathrooms, living areas and bedrooms' and 'Deep cleaning - thorough cleaning of all surfaces, inside appliances and tight spaces'.

Add the areas you cover. If you cover most of Singapore, say 'All areas across Singapore'. If you focus on certain regions, list them: 'East Singapore including Tampines, Bedok, Pasir Ris; Central including Clementi, Buona Vista; willing to travel to other areas by arrangement'.

Upload one photo of yourself or your work. A simple, clear photo of a clean space or of you ready to work is enough to start. You can add more photos later as you complete jobs.

Fill in your contact method - phone, WhatsApp, email, or a combination. Most customers in Singapore expect to reach you quickly, so choose a method you check regularly. Websta also has a contact form on your profile that sends messages to you.

Payment and working independently

Payments from customers go through Stripe to your bank account. Set up your Stripe connection before you accept bookings or quote requests. You receive the money in your own account, not through Websta. Keep records of all payments for your tax returns. The IRAS website has details on record-keeping requirements for self-employed people in Singapore.