Do I need a business license to offer IT services on Websta in Singapore?

You should check with ACRA. In Singapore, the requirements depend on whether you operate as a sole trader, partnership or company. Most freelance IT specialists register as sole traders, but the specific registration requirements can change. Visit ACRA's website or speak to a business advisor to confirm what you need.

How do I get paid for work I do through Websta?

Websta uses Stripe to process payments. When a client pays, the money goes into your own bank account. Stripe charges a standard processing fee for each transaction. You see the amount you receive after the fee. You set your own prices.

Can I offer services outside Singapore on Websta?

Your Websta profile is set up for Singapore. You can specify where in Singapore you work or whether you travel to clients. For work outside Singapore - remote work or travel to other countries - you should discuss this with clients case by case. Your profile is based in Singapore, so that is the default expectation.

What languages should I use on my profile?

Publish your main profile in English, as this is the standard for IT and web services in Singapore and where most searches happen. You can note in your description if you also serve Mandarin-speaking clients, but the core profile should be in English.

How soon will I get clients after I set up my profile?

This depends on what you offer, how competitive your area is and how well your profile matches what people search for. There is no guarantee of how many enquiries you will receive. Being clear about what you do and responding quickly to enquiries helps. Most profiles take time to build.

IT and web specialist profile on Websta in Singapore

Updated October 21, 2026

What your profile page should show

Your Websta profile is a simple website people can find by searching for the service they need and the location where you work. For IT and web specialists, the profile should include a clear description of what you do - whether that is web development, IT support, network setup, cybersecurity consulting, data migration or something else. Be specific about the types of work you take on rather than listing everything.

Include photos that show your work. For web specialists, screenshots of websites you have built work well. For IT support, a photo of you in a workspace is more useful than a generic image. Add at least 3-5 photos. People want to see who they are hiring and what finished work looks like.

List the main services you offer as separate items so potential clients can see at a glance what you do. Each service should have a brief description - one or two sentences - explaining what it covers and who it is for.

Add a way for people to book or request a quote. Websta's booking system lets you set your own availability and let people choose a time. For IT work where the scope is not always clear upfront, quote requests may work better than fixed bookings - clients describe what they need, and you respond with a price and timeline.

Languages and audience in Singapore

Publish your profile in English. Most IT and web work in Singapore is conducted in English, and potential clients searching for these services expect to find listings in English. If you are comfortable serving clients who speak Mandarin or other languages, you can note that in your profile description, but the main listing should be in English.

People in Singapore searching for IT help will look by service type and location. They may search for 'website design near me', 'IT support Singapore' or 'web developer'. Your profile appears when they narrow down by what they need and where you are based or available to work.

How people find you

Websta has a marketplace where people post tasks or search by service and location. IT and web specialists appear in the /marketplace/tech section. When someone in Singapore searches for IT help, they see results filtered by service and location. Your profile shows up if your services match what they are looking for.

Being specific in your service list helps. 'WordPress website fixes' will show up for searches about WordPress. 'Network troubleshooting' appears for searches about network problems. General terms like 'IT services' cast a wider net but may not match searches as closely.

Registering and working as an independent provider

In Singapore, sole traders and companies can operate as service providers. If you are self-employed, you should check your obligations with ACRA (Accounting and Corporate Regulatory Authority) regarding business registration, tax, and GST. If your annual turnover exceeds a certain threshold, GST registration becomes mandatory - confirm the current threshold with ACRA as it may change.

Websta uses Stripe for payments. Money goes directly to your own bank account - you set your prices and keep the amount clients pay you, minus Stripe's standard processing fee. You need a bank account and Stripe will need to verify your identity and business details.

Insurance and liability are worth checking with a local business advisor. Some clients may want to see that you are insured before they hire you, especially for work on critical systems or large-scale projects.

Keep your own records of the work you do and clients you serve. This is separate from what Websta tracks - Websta handles the booking and payment, but your own records matter for tax purposes and for your own business accounts.

What to write in the first hour

Start with a clear profile description. Write 2-3 sentences about who you are and what you do. Example: 'I build websites for small businesses and set up IT support for teams. I focus on WordPress sites and network troubleshooting.' This takes 10 minutes.

List your top 3-5 services with one-sentence descriptions. If you do website design, write what kinds of sites you make. If you offer IT support, mention what you support - computers, servers, networks, software. This takes 15-20 minutes.

Add one or two photos - even just a headshot and one photo of your workspace or a sample of your work. You can add more later. This takes 10 minutes.

Write a short note about your availability or how to book. Do you take on long projects or mostly quick fixes? Are you available evenings or weekends? This helps people decide if you are the right fit. This takes 5-10 minutes.

The rest - filling out more details, uploading additional photos, adding testimonials once you have worked with clients - can happen over the next few days. A complete profile does not have to be perfect on day one.

Setting prices and managing enquiries

You set your own prices. For fixed services - like a website redesign or a network audit - you can quote per project. For hourly work like IT support, you set an hourly rate. Websta shows your rates so people know what to expect.

Through Websta you will get enquiries from people in Singapore who need your services. You can accept or decline. It is your choice whether to take on a client. Respond quickly - people looking for IT help often need it soon.

As you complete work and clients leave feedback, your profile builds a track record. This matters more as you get established, but start by being reliable and clear about what you deliver.

Common questions about setting up

Frequently asked questions

Do I need a business license to offer IT services on Websta in Singapore?: You should check with ACRA. In Singapore, the requirements depend on whether you operate as a sole trader, partnership or company. Most freelance IT specialists register as sole traders, but the specific registration requirements can change. Visit ACRA's website or speak to a business advisor to confirm what you need.
How do I get paid for work I do through Websta?: Websta uses Stripe to process payments. When a client pays, the money goes into your own bank account. Stripe charges a standard processing fee for each transaction. You see the amount you receive after the fee. You set your own prices.
Can I offer services outside Singapore on Websta?: Your Websta profile is set up for Singapore. You can specify where in Singapore you work or whether you travel to clients. For work outside Singapore - remote work or travel to other countries - you should discuss this with clients case by case. Your profile is based in Singapore, so that is the default expectation.
What languages should I use on my profile?: Publish your main profile in English, as this is the standard for IT and web services in Singapore and where most searches happen. You can note in your description if you also serve Mandarin-speaking clients, but the core profile should be in English.
How soon will I get clients after I set up my profile?: This depends on what you offer, how competitive your area is and how well your profile matches what people search for. There is no guarantee of how many enquiries you will receive. Being clear about what you do and responding quickly to enquiries helps. Most profiles take time to build.

About the numbers

Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.

Related guides

All guides