Moving and courier services in Singapore: setting up on Websta

What to include on your profile page

Your Websta profile is a single page that works like a website. Customers will arrive after searching for movers or couriers in their area or by browsing the marketplace. Make your profile clear and complete so they can decide whether to contact you.

Start with a profile photo that shows you or your team. Add 3 to 5 photos of your work - a loaded vehicle, a courier with a parcel, a team moving furniture, or your van. Photos matter because people want to see what they will get.

List your services as separate items. Movers typically offer house moving, office relocation, and packing. Couriers handle parcel delivery, same-day delivery, or document courier services. Be specific about what you do. If you move houses within Singapore but not across islands, say so. If you deliver only within certain zones or during certain hours, state it.

Add a contact form and enable online booking or quote requests. Customers prefer to book or ask questions without making a phone call. Use the tools Websta provides to let them choose a date and time or describe the job.

Write a short description of your business - two or three sentences. Mention how long you have worked in the trade, what areas you cover, and what makes your service reliable. Keep it factual.

Languages for your profile

Singapore has four official languages: English, Mandarin, Malay, and Tamil. You should publish your profile in English as a minimum because most searches and business communication in Singapore happen in English. If you speak Mandarin or another language fluently, add it. Websta lets you publish the same profile in multiple languages.

Many movers and couriers in Singapore serve clients who speak only one language at home but conduct business in English. A bilingual profile in English and Mandarin will reach more customers across the island.

How customers search for movers and couriers

On Websta, people search by service type and location. They might search for 'movers' or 'courier delivery' and their postal district or planning area - for example, 'movers in Jurong' or 'same-day courier in Marine Parade'. The marketplace shows them providers nearby and lets them post a task for multiple providers to make offers on.

Customers also use Google and other search engines to find movers and couriers. A Websta profile gives you a permanent web address that can appear in search results when people look for your service and your area. Over time, a complete profile with photos, services, and customer contact helps with visibility.

Working as an independent mover or courier in Singapore

Singapore has clear rules for self-employed workers and sole traders. You must register as a self-employed person or sole proprietor with the Inland Revenue Authority of Singapore (IRAS) for tax purposes. You will need to file income tax returns and account for goods and services tax (GST) if your turnover exceeds the threshold. Check with IRAS or a tax advisor for current requirements.

If you operate a vehicle for moving or courier work, your vehicle insurance must cover commercial use. Personal motor insurance does not cover commercial delivery or moving work. Contact your insurer or check the Land Transport Authority (LTA) rules on vehicle use.

As a sole trader, you are responsible for insurance, maintenance, and compliance with employment laws if you hire helpers. Some movers and couriers work alone; others hire casual help for larger jobs. Understand your obligations if you pay others.

Payment on Websta flows through Stripe to your own bank account. You set your own prices and manage your own payments and invoicing. Keep records of all income and expenses for tax purposes.

What to set up in your first hour

Start with the essentials. Upload one clear photo of yourself or your vehicle. Write a one-sentence description of what you do - for example, 'House moving and courier delivery across Singapore'. Add your phone number and email address.

List two or three core services. If you are a mover, add 'House moving' and 'Office relocation'. If you are a courier, add 'Parcel delivery' and 'Same-day delivery'. You can add more services later.

Enable contact form or booking. Choose whether customers can book a time slot directly or submit a job description for you to quote on. Both options work depending on your business model.

Publish your profile in English first. You can add other languages once you are live. A complete profile in one language is better than an incomplete profile in two.

Building your profile over time

Your profile is not static. As you complete jobs, add photos of your work. If customers leave feedback, it will appear on your profile and help new customers trust you. Update your services if you add packing, storage, or specialty moving. If you expand to serve more areas, update your coverage zone.

The more complete your profile, the more visible it becomes in searches on Websta and potentially in external search results. A profile with photos, services, a description, and customer contact works harder for you than a bare-bones listing.