Repair and handyman services in Singapore: build your Websta profile

What a repair profile page should contain

A Websta profile acts as your own business page, visible to people in Singapore searching for repair services on the marketplace. You control what appears: your trade, location, services, prices, and photos. The page includes a contact form where potential customers can ask questions, and a booking or quote request function so they can check availability or ask for an estimate.

Start by describing your main trade clearly - for example, plumbing repairs, electrical work, appliance repair, furniture restoration, or general handyman services. List the specific jobs you do: fixing leaky taps, replacing light switches, repairing washing machines, patching drywall. Include any tools or materials you supply as part of the job.

Add at least five to ten photographs showing completed work. These do not have to be professional photos, but they should be clear and show the finished result. Customers in Singapore use images to judge the quality of your work before they contact you.

Languages to use on your profile

Websta profiles in Singapore should be written in English and, if you are comfortable doing so, also in one or more of the other main languages: Mandarin Chinese, Malay, or Tamil. English reaches the widest audience across Singapore, so it is essential. A profile in English and one additional language will increase the number of customers who can find and contact you.

How customers search for repair services in Singapore

People in Singapore use the Websta marketplace by selecting a service category - in this case, repair - and then filtering by location or postcode. The marketplace shows providers nearby. Customers also post tasks describing a specific job they need done, and providers make offers on those tasks. A complete profile with clear service descriptions and photos makes it more likely that customers will choose to contact you instead of another provider.

Setting up as an independent provider in Singapore

As an independent repair technician or handyman in Singapore, you will need to check the current requirements with the Ministry of Manpower and the Accounting and Corporate Regulatory Authority (ACRA) to understand whether you must register as a sole proprietor, a partnership, or a company. Rules vary depending on your annual income and the type of work you do.

You will need a business registration if you operate under a business name that is not your own name. Sole proprietorships and partnerships are the most common structure for independent repair work. You are responsible for your own income tax and GST if applicable. If you employ anyone else, even part-time, there are additional requirements around work permits and employer obligations.

Payment on Websta flows through Stripe to your own bank account - you set your prices and keep the money you earn. Stripe charges standard transaction fees. Make sure your bank account is a business account or is set up to receive regular payments for business purposes.

Insurance and liability

As an independent repair technician, you should check whether public liability insurance is advisable or required for your type of work. If you work on customer property and something goes wrong - for example, you damage a wall while installing a shelf, or a tool breaks an appliance - liability insurance protects both you and the customer. Insurance requirements vary by trade, so speak to an insurance broker or your industry association to understand what applies to your work.

What to write in your first hour

When you first create your Websta profile, spend time on the basics. Write a clear, short description of who you are and what you repair - for example: 'Licensed plumber with 8 years experience, fixing leaks, installing taps, and repairing pipe work in homes and small offices across Singapore.' Use plain language, not marketing copy.

List five to eight of your most common services with a brief description of what each includes. Do not worry about perfection at this stage - you can update your profile whenever you want. Take or upload three clear photos of work you have completed. Add your contact details and set up your booking or quote request settings so customers know how you prefer to be reached.

Choose the area or areas of Singapore where you work, or indicate that you are willing to travel across the country. This helps the marketplace show your profile to people nearby who need your services.

Next steps after launch

After your profile is live, check it regularly to respond to inquiries quickly. Customers in Singapore often search for same-day or next-day repairs, so a fast reply improves your chances of being chosen. Update your photos as you complete new jobs, and add new services as you expand what you offer. If you notice customers asking the same questions repeatedly, add that information to your profile description or service list.