Updated September 28, 2026
What a Websta profile should contain
Treat the profile as a simple one-page website for your business. Include a clear business name, the trade or short tagline, the town or towns you serve, contact details, and a short list of services. Websta profiles display services, photos, a contact form and optional online booking, so structure your page so someone can scan it quickly and decide to contact you.
Add a short paragraph that explains what you do in one or two sentences. If the profile was created from the public business register, it will show the registered trade and town and carry a notice that the person can claim or remove the page.
- Headline with business name and main service area
- One-sentence summary of core offer (moving, courier, same-day delivery)
- List of clear services with short descriptions
- Contact section with phone, email and hours
- Note on booking method - contact form or online booking if enabled
Photos and what to show
Use 6 to 12 photos that show what a customer will recognise. Photos help set expectations and reduce questions. Keep images recent and factual.
Do not rely on stock images that do not reflect your vehicle types or packing methods. Customers want to see the equipment you use and the condition of your vans or boxes.
- Exterior of your vehicle(s) with registration plate blurred if you prefer
- Cargo area showing load space or shelving
- Packing materials and protective equipment
- Before and after of a typical small move or delivery
- A photo of the team at work or a clear logo image
Services and clear offerings
List services as short named items so they match marketplace search terms. People search by the task they need done, so include typical phrases.
Make each item one line with a short parenthetical note where needed, for example to state size limits or service boundaries.
- Local apartment moves - one- to two-room moves
- Large household moves - multi-room and packing service
- Furniture delivery and assembly
- Same-day courier and urgent deliveries
- Commercial moves and office furniture relocation
Booking, quotes and the information to request
Decide whether you will take bookings directly on the contact form or use online booking if available. If you prefer quotes first, make the quote request form ask for the right information to avoid back-and-forth.
A reliable quote request form saves time. Ask for the move or delivery date, pickup and drop-off addresses, floor levels or lift access, a brief inventory or list of large items, and any special handling instructions.
- Preferred contact method and usual response time
- Fields to capture date, addresses, elevator/stairs and item list
- Instructions on how you will follow up (phone, message, or email)
Languages and practical details to include
Explicitly list the languages you speak on the profile. Common choices in Estonia include Estonian, Russian and English. This prevents confusion and reduces inquiries that end because communication is unclear.
Also add practical details such as your usual service area or towns, typical working hours, vehicle size limits, and whether you handle items like pianos or hazardous materials.
- List spoken languages
- Service area by town or km radius
- Vehicle capacity and maximum load notes
- Any insurance or liability information you want customers to know
How people find you through the marketplace and search
Websta lists providers by service and place and your profile will appear under the transport category at /marketplace/transport. Searchers use short queries like the service plus the town name, so match those words in your headline and services.
Use consistent service names and the exact town names you serve. Upload photos and complete contact fields; completeness affects whether a user clicks your profile. If you have a claimed profile, keep details current so searchers see accurate information.
- Include town names in the headline and first sentence
- Use the exact service terms customers search for
- Keep contact and hours up to date to avoid missed leads
What to write in the first hour
When you get access to your Websta page, follow this checklist in the first hour to make the profile actionable. A short, accurate profile will start generating contacts faster than an empty page.
Remember the local catalogue is small; 4 movers and couriers are already listed. A clear profile with two good photos and accurate contact details helps you stand out in practice.
- Set the headline with business name and main town
- Write the one-sentence summary and list 4 core services
- Upload two high-quality photos: vehicle and packing setup
- Enter phone, email and working hours and list languages
- Create a quote template you can paste into replies
Frequently asked questions
- How do I claim a Websta profile created from the business register?
- Follow the claim or remove notice on the profile page. The notice explains the steps to claim control of the page so you can edit services, photos and contact details.
- What should I ask customers to provide for an accurate quote?
- Ask for the move or delivery date, pickup and drop-off addresses, floor levels or elevator access, a short list of large items or number of boxes, and any parking or access restrictions.
- Can I take bookings directly on the profile?
- Websta profiles include a contact form and may show optional online booking if you enable it. Decide whether you want direct bookings or prefer quote requests first and make that clear on your page.
- How do I improve my visibility in the marketplace?
- Use exact service names and town names in the headline and service list, keep photos and contact details current, and respond quickly to inquiries so customers reach you while they are deciding.
About the numbers
Counts in this guide were read from the Websta catalogue when the text was written and are refreshed above from the live catalogue. Part of the catalogue was built from the public business register and is marked as such on each profile.
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